Description
Enjoy the best of the Canary Islands in Puerto de la Cruz. An unbeatable location with spectacular views of Mount Teide and the Atlantic Ocean right from your room, makes this a truly special spot right in the heart of Puerto de Santa Cruz- Your best bet for exploring Tenerife! Its amenities include currency exchange, Internet access, restaurants, bars, TV and conference room, and also a hairdres… more
This hotel is situated in central Puerto de la Cruz, just across the promenade a 25-minute walk from Playa Jardín Beach, on the seafront. 400 m are from the Martíanez Lakes. The City Centre is only around 300 m away and San Telmo- seawater swimming pool, is just a few minutes away. An abundance of shops and entertainment venues are in the immediate vicinity. Public transport links are to be found only 400 m from the hotel, and Tenerife Norte Airport is a 20-minutes drive away.
Heated outdoor pools are set in subtropical garden.
The buffet restaurant offers international cuisine, while Italian and Mediterranean dishes are served in the 2 à la carte restaurants.
- Additional services
- Lift
- Reception
- 24-hour reception
- Entertainment
- Entertainment for adults
- Parking
- Paid parking
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Indoor pool
- Reading room
- Room service
- Sun terrace
- Children
- Babysitting service
- Children´s entertainment
- Kids' pool
- Kid´s club
- Bars
- Indoor bar
- Pool bar
- Restaurants
- Buffet restaurant
- À la carte restaurant
- Swimming pools
- Children’s pool
- Gardens
- Poolside sun loungers
- Towel service
- Gym and SPA
- Gym
- Jacuzzi
- Massages
- Sauna
- Activities
- Bike rental
- Padel tennis
- Table tennis
- Check-in/Check-out
- Deposit:
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- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 2548 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Puerto De La Cruz
Showing 4 featured reviews out of 2548 TripAdvisor reviews
J
johnlY3747JG
20/04/2026
“Brillant stay”
We have been to the Canaries many times, and this hotel is up there with the best. Arrived at 1 p.m., we didn't have to wait until 3 p.m.; our room was ready. Quick check-in. The room was very clean, and the cleaner was at our room at 10 a.m. all 8 days—10 out of 10. The pool areas are well-kept, w… more
T
The bald guy a
England
11/04/2026
“Excellent Hotel, Good Value for Money”
My wife and I visited the hotel over Easter 2026. We travelled by Easy Jet Holidays. The staff at reception were excellent and we had no problems booking in /out and they were always there with a smile when we chatted. As many people have mentioned the hotel was built some time ago, it is immaculat… more
C
Christine M
Hyde, United Kingdom
25/04/2026
“Lovely hotel, shame about the food”
The hotel is lovely and clean. Its just a shame the food in the restaurant was awful and I lived on salad for a week
T
tiernon
Northumberland
19/04/2026
“Marginal, with some good, and some terrible”
Great location, good rooms, poolside clean and well maintained. Generally, the hotel is fair value, however there are pitfalls. Parking fees are ridiculous. All inclusive buffet is just about average, reasonable choice but not great. The bar is typical of an all inclusive option, though cocktails a… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 36 reviews
Service: 9
Cleanliness: 9
Room: 9
Facilities: 9
Location: 9
Breakfast: 9
Lunch/Dinner: 9
Quality/Price: 9
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