Lighthouse Pointe At Grand Lucayan - All Inclusive

“Relaxation in paradise. ”

After reading the reviews, I was hesitant. This hotel was absolutely perfect. It wasn't very busy and I had a king room overlooking the marina. The bathroom was a fair size with plenty of towels and had shampoo, etc. The buffet had a variety of food for breakfast and supper. Lunch was near the beac… more

After reading the reviews, I was hesitant. This hotel was absolutely perfect. It wasn't very busy and I had a king room overlooking the marina. The bathroom was a fair size with plenty of towels and had shampoo, etc. The buffet had a variety of food for breakfast and supper. Lunch was near the beach called "Waves". They served fries, burgers, nachos and salad etc. They are served in takeaway containers. There is also a pizza place on site which I only found out about when I was leaving. The drinks are refreshing and served in disposable, plastic cups. Please, bring your own reusable cups and help save the environment. The strange thing is, you have to sign a receipt for every meal and drink with your room number and signature. They said it's for inventory. There was no Sunwing rep on site, but I didn't need one. There is a desk in the lobby where you can make reservations for day trips. I swam with the pigs and the dolphins. I loved it. There is a lobby bar and the other one is near the beach called "Waves". The beach is spotless with clear water and no seaweed. There were many chairs and sun umbrellas to choose from. I always had a chair and a towel. No need to be up at the crack of dawn looking for a lounger. The pool was clean and refreshing with floaties to lie on and many loungers with umbrellas. The hot tub was relaxing at the end of the day. The staff were all very friendly and polite. There is a gym and a spa. I didn't use either. There is no evening entertainment aside from karaoke twice in the lobby. There was a dj near the pool area 3-4 times during my week there. The Lucaya Marketplace is a 5 -7 minute walk away where you can buy cute souvenirs. I used USD for tips and card to book my two excursions. The transportation from/to the airport was smooth sailing. All in all, my only complaint would be that I wished I was given a pamphlet or a quick briefing upon arrival so I knew where everything was. I wouldn't have missed out on the pizza. Lol I would definitely recommend this hotel if you want peace and quiet and just to relax. I have travelled to many countries and I think I've found my new home away from home. *the menu from the Waves bar shows prices, if you've booked all inclusive, they don't apply to you. You don't pay anything. Your receipt will say 00$$

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“Nice beach, but that’s it”

To start off- their beach is amazing. Crystal clear water, clean beach, and the pool nearby is awesome as well. The rooms are clean if somewhat older. Bed was comfortable. Jaz at the reception was wonderful, as was Bernaldo in the wait staff. However, in general the service was terrible. The first … more

To start off- their beach is amazing. Crystal clear water, clean beach, and the pool nearby is awesome as well. The rooms are clean if somewhat older. Bed was comfortable. Jaz at the reception was wonderful, as was Bernaldo in the wait staff. However, in general the service was terrible. The first couple of nights at dinner, we only received our drinks by the time we finished eating. After that, we ordered our drinks at the bar and took them into the dining room with us. We got a couple of dirty looks for that. The Wave Bar - it started off good and got worse every day. The staff behaved the same way if they had 2 people or 30 people waiting. 45 mins for 2 burgers with fries, and that after they got our orders wrong multiple times. We watched people go through 2-4 drinks while waiting for their food. The staff had 3-5 people gathered in a corner talking and laughing while 2 people served drinks. It was honestly very frustrating to watch. They would constantly run out of ingredients as well. The dinner buffet was atrocious. Breakfast was inconsistent - sometimes juice , sometimes not. Sometimes egg service, sometimes just scrambled eggs and deal with it. To sum up- the beach and pool was lovely. But it was absolutely NOT worth the money we spent on the hotel unfortunately.

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