Hotel Charlotte

“Charlotte hotel Innsbruck”

The hotel is in a quite place and the window view is very nice.All the city hotels were pricey and fully booked.It is an old property maintained by the owner.It is well maintained and rooms are neat and clean.Don’t expect anything fancy here like modern hotels but would recommend this for a cosy an… more

The hotel is in a quite place and the window view is very nice.All the city hotels were pricey and fully booked.It is an old property maintained by the owner.It is well maintained and rooms are neat and clean.Don’t expect anything fancy here like modern hotels but would recommend this for a cosy and quiet place.Tram no 3 every 15 minutes goes from near the hotel.Hotel connectivity to main town is just a 10 minutes distance by tram.If you have a car then enough parking place.Shampoo and towel given ,with cleaning done everyday.This hotel provides only breakfast and bar facility for beer and wine. There is one local restaurant near the hotel where you can enjoy local drinks and food.

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“Mixed experience”

Positives: it was clean everywhere, the lady that worked in the bar was most helpful, the wifi worked and the breakfast was fine. The beds were very comfortable. The hotel is a bit out of the centre, but there’s a tram stop nearby and Ambras Castle is only a few minutes away. Less positive: the o… more

Positives: it was clean everywhere, the lady that worked in the bar was most helpful, the wifi worked and the breakfast was fine. The beds were very comfortable. The hotel is a bit out of the centre, but there’s a tram stop nearby and Ambras Castle is only a few minutes away. Less positive: the owner that checked us in and out and the waitress at breakfast were both unfriendly and uninterested. This is ultimately what makes or breaks a hotel stay for me! We stayed on a weekend night, and there happened to be a party going, it was extremely loud until late. Anytime the water was used elsewhere in the building (the room next door or downstairs?) it caused a very loud shrieking noise in our room which woke us up several times in the night. Overall: a pretty hotel with nice clean rooms and great potential but I don’t think I would come here again.

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“Very plain hotel - still searching for the four starts”

Upon entering you will dive into a cloud of smoke. Totally disgusting as the smokers room is next to the reception and the door open. My room was smoke-free, but I have never seen such a plain room before. Clean, but all it has is a TV and a blow-dryer and two tiny packages of shampoo. There isn't … more

Upon entering you will dive into a cloud of smoke. Totally disgusting as the smokers room is next to the reception and the door open. My room was smoke-free, but I have never seen such a plain room before. Clean, but all it has is a TV and a blow-dryer and two tiny packages of shampoo. There isn't even a telephone or a booklet with basic information including the WiFi password. The bathroom doesn't have curtains, so if you don't want the neighbors watch you bellydance, you might want to use a towel to cover the window. There is only one main light in the room near the door. No small light on the bedside table. How did this place get 4 stars? Staff was friendly, the mattress firm. I didn't try breakfast.

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