Holiday Inn Hinton By Ihg

“Old Style Layout - Noisy”

Although cosmetically renovated, this hotel is clearly an old building with an old school motel kind of layout. 2 stories, narrow doorways, stairwell at each end of the building, etc. Pros - comfy bed and linens, nice cosmetic finishes , staff friendly at check in Cons - extremely noisy. Old b… more

Although cosmetically renovated, this hotel is clearly an old building with an old school motel kind of layout. 2 stories, narrow doorways, stairwell at each end of the building, etc. Pros - comfy bed and linens, nice cosmetic finishes , staff friendly at check in Cons - extremely noisy. Old building is not soundproof. Our room adjoined another and even with the door closed we could hear the other guest’s conversation. They coughed and backed all night and it was loud enough to keep me up. Constant door slamming in the hallway - we were located near an exit door. Constant door traffic up and down the stairs (also located near the stairwell). We were on the main level and there were people outside (smoking? socializing?) until well after midnight. Although they weren’t being rowdy, the noise of their talking and laughing came right through our window and kept us up. Restaurant under construction. Received an email after checking in telling us this and saying they would provide free eye masks and ear plugs. Cost - well over $200/night (on a weeknight). Had I known how noisy the hotel was and that the restaurant was under renovation, we would have stayed elsewhere. There are plenty of options in Hinton and beyond the cosmetic touches, this hotel doesn’t live up to the Holiday Inn brand promise.

less

“Check Final Bill before Leaving”

Property is in need of a facelift. They are currently renovating the restaurant and bar so it was closed. Check in took forever. I had reserved two rooms; one for us and the other for our friends traveling with us. I had contacted the hotel ahead of time to make sure each room had been reserved und… more

Property is in need of a facelift. They are currently renovating the restaurant and bar so it was closed. Check in took forever. I had reserved two rooms; one for us and the other for our friends traveling with us. I had contacted the hotel ahead of time to make sure each room had been reserved under different credit cards. The gentleman checking us in could not get our rooms assigned correctly with two different cards on file. It took about 15 minutes to get checked in. This hotel does not have an elevator; stairs only to the second floor. Rooms are in need of new carpet and furnishings. There is a small store with snacks for sale. but no food options other than snacks. No coffee available in the lobby in the morning either. Upon checkout we discovered our rooms had been billed to each others credit cards. Luckily, we were good friends traveling together so just decided to fix it among ourselves. So, check your bill carefully when you leave; they really have some issues with billing. Perhaps after renovations this property will be better. For the price paid ($330) per night it was definitely not worth it.

less