Description
Facilities: 144 non-smoking rooms, including 5 suites and 137 double rooms, are located on 4 storeys and can be reached by lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service, safe, cash machine and drinks machine ensure a comfortable stay. Wireless internet access allows guests to stay con… more
Meals: Dining facilities include a bar and a pub. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu. Staff are also happy to provide children's meals.
- Other
- Air conditioning
- Heating (free of charge)
- TV
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Self-service laundry
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Dance hall
- Dartboard
- Entertainment
- Games room
- Pool table
- Shops in hotel
- TV lounge
- Parking
- Nearby free parking
- Nearby parking
- Parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Complimentary high-speed Internet
- Services
- Balcony
- Banquet and event room
- Breakfast in bed
- Café
- Cash machine at the hotel
- Catering service
- Conference centre
- Fax/photocopier
- Fireplace
- Hair dryer
- Heated pool
- Housekeeping
- Iron
- Ironing equipment
- Laundry
- Luggage storage
- Luggage storage
- Meeting room
- Microwave
- Newspapers
- Room service
- Safe
- Security
- Serviced office
- Ski storage
- Trouser press
- Vending machines
- Wake-up call service
- Wedding service
- Year-round indoor pool
- Children
- Babysitting service
- Childcare
- Children´s entertainment
- Game area
- Bars
- Bar
- Cocktail lounge
- Coffee shop
- Indoor bar
- Vending machines
- Restaurants
- Breakfast buffet
- Buffet restaurant
- High chairs
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Sauna
- Spa
- Activities
- Golf course
- Golf course within 3 km
- Skiing
- Tennis court
- Accessibility
- Disabled access
- Facilities for people with disabilities
- Wheelchair access
- Languages
- English
- French
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
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Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Our receptionists are multilingual
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 886 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Courtenay
Showing 4 featured reviews out of 886 TripAdvisor reviews
D
dangW9218AA
Courtenay, Canada
02/07/2025
“A nice, beautiful and friendly hotel and a relaxing place to stay when visiting the Comox Valley.”
A very nice and relaxing, family friendly hotel with extremely good 24 hour customer service and very good, cheerful, hard working, friendly staff who are always happy to serve their guest anytime with smiles on their faces. The pub, lounge and restaurant are good places to have a drink or a meal a… more
M
matt m
22/06/2025
“Great place to stay”
Great value ,very clean hotel. Always fund this chain of hotel exceeds my expectations Always thoroughly recommended to family and friends for business a d pleasure
A
adriansP7589DE
Castlegar, Canada
19/10/2025
“Good place to stay while in the area.”
The hotel has a very helpful and professional team that came across as friendly and the rooms are well proportioned and well kept.i
J
John B
Summerland
27/04/2025
“Dis-appointed”
There was an unfortunate City Water Main breakage that disrupted the water service to the hotel causing all their amenity's to be closed or limited for the guests...I was not able to use a valid BW Rewards voucher towards the cost of my accommodation for un-known reasons...
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info