Description
Pamper yourself with a visit to the spa, which offers body treatments and facials. If you're looking for recreational opportunities, you'll find a 24-hour health club, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.. Featured amenities include a business center, dry cleaning/laundry service… more
Located in Torres del Paine, Rio Serrano Hotel + Spa is on the waterfront, a 1-minute drive from Serrano River and 7 minutes from Torres del Paine National Park. This family-friendly hotel is 6.4 mi (10.2 km) from Cuernos del Paine Lookout and 11 mi (17.7 km) from Lago Pehoe.. Distances are displayed to the nearest 0.1 mile and kilometer. Serrano River - 0.5 km / 0.3 mi Torres del Paine National Park - 3.6 km / 2.2 mi Cuernos del Paine Lookout - 10.2 km / 6.4 mi Lago Pehoe - 17.7 km / 11 mi Salto Chico Falls - 18 km / 11.2 mi Glacier Grey - 25.6 km / 15.9 mi Salto Grande - 25.7 km / 16 mi Lake Sarmiento - 27.7 km / 17.2 mi Rio Paine Waterfall - 50.9 km / 31.6 mi Amarga Lake - 51.2 km / 31.8 mi The nearest major airport is Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.) - 309 km / 192 mi. On a river.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite with Regional cuisine at Kaienk Restaurant, a restaurant where you can take in the garden view.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Laundry
- Laundry Service
- Lift
- Maid
- Self-service laundry
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Computer room
- Entertainment
- Games room
- Pool table
- Shops in hotel
- TV lounge
- Parking
- Nearby free parking
- Nearby parking
- Parking
- Security-controlled parking
- Shuttle transfer
- Airport transfer
- Shuttle
- Transfer to cruise ship terminal
- Transfer to theme park
- Pets
- No pets allowed
- Smoking
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Balcony
- Banquet and event room
- Barbecue
- Café
- Conference centre
- Currency exchange
- Fax/photocopier
- Fireplace
- Garden
- Hair dryer
- Hair salon / beauty centre
- Indoor pool
- Ironing service
- Laundry
- Library
- Luggage storage
- Luggage storage (extra charge)
- Meeting room
- Poolside huts
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Stores
- Terrace
- Wake-up call service
- Wedding service
- Children
- Childcare
- Children´s entertainment
- Game area
- Kids' board games
- Kids' playground
- Kid´s club
- Swimming pools
- Children’s playground
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Snack bar
- Restaurants
- All inclusive
- Breakfast buffet
- Breakfast in bed
- Buffet restaurant
- High chairs
- Kids buffet
- Kids' menu
- À la carte restaurant
- Gym and SPA
- Gym
- Massages
- Sauna
- Spa
- Turkish bath
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Deposit:
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- General
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 1613 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Torres Del Paine
Showing 5 featured reviews out of 1613 TripAdvisor reviews
D
Damjan P
Hong Kong, China
28/04/2026
“Recommended”
We stayed at two different rooms because the hotel was fully booked. None of our preferred rooms was available for consecutive two nights. The first room we stayed is the cheaper one, located on the fourth floor (the attic originally) has a low(er) ceiling and a smaller size but all amenities are t… more
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Karen Q
12/04/2026
“Stunning location - and easy to get to (from Puerto Natales)”
The hotel was absolutely stunning! Easy to get to from Puerto Natales and just before the National Park entrance. The service was excellent and the food was so delicious. Room was very comfortable and facilities were fantastic.
A
annaliasilvaa
Stockholm, Sweden
12/04/2026
“Best hotel”
The hotel and staff are extraordinary. Best hotel visit so far. Everyone are super helpful. We regret not having taken all the tours with them. Just the view from the hotel and the surrounding is breathtaking.
S
smashcash
London, United Kingdom
29/03/2026
“Worth every penny”
It’s not cheap, but it offers a great place to stay while we encountered the worst storm of the season. It has amenities and facilities for killing time. The restaurants are also reasonably priced. The room is clean and comfortable.
L
lanwh2022
Birmingham, Alabama
28/03/2026
“Beautiful setting, excellent cuisine, and truly exceptional staff”
Our stay was truly wonderful. The hotel has breathtaking views of the Paine Massif and provides a perfect base for exploring Patagonia. The service was outstanding from the moment we arrived. The staff were warm, attentive, and genuinely caring. The food was also excellent—every meal was beautifull… more
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