Parque Quilquico

“Good value”

We booked last minute having had to exit Parque Tepuhueico because it was not good. The hotel was almost empty but he staff were excellent and the food was fine. NIce hot tub which is free but you have a book a time. Good view form the restaurant but of course, as this is Chiloe, the sun doesn't sh… more

We booked last minute having had to exit Parque Tepuhueico because it was not good. The hotel was almost empty but he staff were excellent and the food was fine. NIce hot tub which is free but you have a book a time. Good view form the restaurant but of course, as this is Chiloe, the sun doesn't shine.

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“Sublime experience”

The most amazing view in Chiloé Island. Sustainability in every detail. Breathtaking landscape surrounding the hotel. Native food and support to local comunities. We were 30 persons in a meeting, staff very professional and deeply Kind. 100% RECOMMENDED

“Relaxing stay”

Quilquico is a special place . As shown on their website it is all about blending with nature, wonderful views, quiet surroundings , friendly service. A bit out if the way but worth it . Diner was a bit of a surprise since there was only 1 menu offering but the chef changed a couple of things to ac… more

Quilquico is a special place . As shown on their website it is all about blending with nature, wonderful views, quiet surroundings , friendly service. A bit out if the way but worth it . Diner was a bit of a surprise since there was only 1 menu offering but the chef changed a couple of things to accommodate our preferences and it end it up being delicious!

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“Pretty hotel, but small room and inexperienced staff (at least, during low season)”

Nice hotel, and the staff is making an effort to provide good service, but did not seem to fulfill its full potential. This might be related to the fact we visited during low season -- but still, a few things made it feel like amateur hour. (In particular, the food was disappointing.) At least duri… more

Nice hotel, and the staff is making an effort to provide good service, but did not seem to fulfill its full potential. This might be related to the fact we visited during low season -- but still, a few things made it feel like amateur hour. (In particular, the food was disappointing.) At least during low season, when many nearby hotels offer discounted rates, you can probably do better for your money. ***Also, a warning about Rilan: It's beautiful, but to get to most of the island's natural beauty/hiking, you need to go through Castro and the accompanying traffic, which adds 45 minutes to an hour to transit time. This makes it a bad "base camp." Would recommend staying here for a couple of days at most to enjoy the peninsula itself and Castro, then moving to another place on the island to be closer to the parks.*** SETTING: The place has lovely architecture, is built using lots of wood and furnished with natural materials. Common areas are pretty and the setting is beautiful and surrounded by nice trails. ROOM: On advance inquiry. We were recommended to stay in a lodge room due to these rooms' proximity to the spa (we were interested in the pool/hot tubs) and better wifi. While these rooms are nicely furnished, they are unfortunately quite small and oddly cramped, with hardly enough room for two people's luggage. Also, we were placed in the room furthest from the common areas, and wifi was still come-and-go. Rooms were clean on arrival, including a pristine bathroom with great water pressure and consistent hot water. Our bed was made up daily; there is no door hanger to indicate you don't need your room cleaned, although I'm sure you could tell the front desk staff. FOOD: The kitchen was disappointing. Breakfast -- "lo mejor que hay," according to a worker on the first day -- did not include anything hot until the third day of our stay, when we were offered eggs. Why did this only happen on the third day? When we asked, we were told this was something we could have requested earlier. Come ON. This felt like an unacceptable level of service. After a dinner on the first day that included half-cooked pasta that was grudgingly re-boiled until adequately cooked, we did not eat dinner here again. The citrus-infused water in the cooler in the common area is left to sit too long and sometimes tasted off as a consequence. We just drank water from the tap. SPA: We got very average massages (offered only in the morning before 11am, 48K CLP/45 min) and although staff attempted to draw a tinaja (wooden hot tub), the water was too hot to enjoy. (Staffer said 40C was the correct temp -- this is in fact the MAXIMUM temp that a hot tub should be. She tried her best to cool it down by adding hot water but could only do so much, and we left it early.) Pool area is decent and pool itself is refreshing. Some may find it a bit cool to their taste during wintertime. OTHER: On the last day, with the hotel still nearly empty, guests were placed in the room above us, which led to a noisy, stompy evening for no apparent reason. An unforced error. Raincoats and umbrellas are available at the front for guests to use. Generally, the staff was not very knowledgeable about the area and a number of times when we asked for recommendations about activities/dining in the area, pointed us to printed materials and did not have much to add to that. We stayed one other night in a different hotel nearby at a similar price point (with low-season discounts) and found that facility's staff much more knowlededgable, the setting equally beautiful, and the rooms more spacious.

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