The Dean Munich, Autograph Collection®

“A trendy hotel with a few problems”

We booked this hotel through American Express. Although this is not a Fine Hotels and Resorts property, the offer we got gave us all of the regular benefits of the Fine Hotels and Resorts program - upgraded room, free breakfast, late checkout and US$100 credit at the hotel. Were it not for some of … more

We booked this hotel through American Express. Although this is not a Fine Hotels and Resorts property, the offer we got gave us all of the regular benefits of the Fine Hotels and Resorts program - upgraded room, free breakfast, late checkout and US$100 credit at the hotel. Were it not for some of those benefits I don't know that I would have been as happy with our stay. The location of the hotel is not the best but it is not terrible. It is on a busy road and there is nothing of interest to a tourist in the immediate vicinity. It is a 500m flat walk to the nearest train station, Donnersbergerbrücke. From this station you can get pretty much anywhere you need in Munich, including directly to the airport. What we found more convenient was the tram stop at the door of the hotel. The trams were quick and frequent. Our room was spacious and well appointed but it wasn't clean. The room is dark with a lot of black. The poor lighting meant that the cleaner was not able to see so much accumulated dust including where a previous guest had written 'Schmutzig' and the English translation 'Filthy' in the dust above the toilet (see picture). It takes a long time for this much dust to accumulate so many cleaners would have walked past this over a period of months. We used the gym at the hotel which is located in the basement. It was reasonable quality with a good selection of equipment - it would benefit from some heavier weight plates and dumbbells but we were not complaining about it. The breakfast at the hotel is exceptionally good with a good selection of high-quality options as well as options made to order. The breakfast was our favourite features of the hotel and we had it included through the American Express offer. In the evening the restaurant is a Japanese restaurant, Izakaya. We ate there one evening. It is a nice restaurant with a good vibe and although the quality of the food was good, the prices were obscenely high for what it was. For two people it was 200 Euro for two courses and two glasses of wine. We were still a bit hungry when we left, filling up on the big jars of sweets in the foyer. It wasn't a bad experience but I don't know I would seek out this hotel again when I'm next in Munich

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“Hip vibe, good food, but still working out the kinks”

Giving this a 4-star rather than a more deserved 3+, since during our stay, the hotel was in the midst of a renovation, so this may have affected the ambience of the public areas. Luckily, construction was not especially visible or audible. On the plus side, the overworked front desk staff were ext… more

Giving this a 4-star rather than a more deserved 3+, since during our stay, the hotel was in the midst of a renovation, so this may have affected the ambience of the public areas. Luckily, construction was not especially visible or audible. On the plus side, the overworked front desk staff were extremely warm, but the tiny, frantic and harried nature of the reception and lobby area at pretty much all times was a negative during our stay. The room was large and very nicely appointed. But the new design scheme, including in the bathroom and dressing area, is extremely dark - black on black - so while it was "sexy" (as marketed) it was also impractical at all times of day and night if you actually wanted to see how you looked in the mirror. Dining room: the breakfast selections (both prepared warm food and large buffet) were outstanding, although the well-meaning young staff seemed rather disorganized. At night the Izakaya restaurant seemed to attract a pretty hip and well-heeled crowd, and the quality of the sushi meal we had was very high (priced accordingly). Overall the hotel is going for a young Hollywood vibe (literally, photos of posing models line the walls) but hasn't quite got its polish down yet. Location tip: despite being located one street away from the Central station tracks, the hotel is a lengthy walk from the main entrance to the Hauptbahnhof (20 minutes with luggage)...although the S-Bahn and some regional trains may stop at Donnersbergerbrücke stop, which is quite a bit closer to the hotel, and 2 city tram lines do run right in front of the hotel, which is convenient.

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