Fletcher Hotel - Restaurant Epe - Zwolle

“Very nice neighboorhood to stay a few days.”

Staff helpful and polite. Good breakfast with different times because of covid. When you join at a later time we experienced we had to wait 10 min. for croissants. The room was o.k. and clean. Easy to make biketrips from the hotel.

“Good few days away”

For non-Dutch speakers, don't use the English language part of the website, use the Dutch part with Google translate. This gives much more information and additional offers. We booked a double room, as part of a 3 night all inclusive festive break, only to find we had been given a twin bedded ro… more

For non-Dutch speakers, don't use the English language part of the website, use the Dutch part with Google translate. This gives much more information and additional offers. We booked a double room, as part of a 3 night all inclusive festive break, only to find we had been given a twin bedded room, with the beds pushed together. Given that we had specifically chosen the double room, this was not a good start. The receptionists were pleasant and helpful and got us a double room with a 120 cm bed, as opposed to the 140 cm bed we had booked. Best we could expect given how full the hotel was, but somewhat disappointing that we did not get what we booked. This is where the bad news ends and is the reason why the rating is not excellent. Customer service was excellent. All staff were engaged, customer focused and friendly. Even when we had a communication problem around tap water vs. bottled water, it was resolved quickly and in a positive manner. Very happy with all aspects of the food. A good choice at breakfast, including a choice of runny yolk vs. cooked yolk on the fried eggs. Evening meals were a set menu and therefore what was on the menu may not have been our first choice. That said, we were really happy with the flavours and the manner in which it was cooked. We tried new things and really enjoyed them. The buffet brunch..... excellent. Biggest problem was there was too much and we just wanted to eat more. Good choice, good quality, good flavour. The hotel is well located on the edge of a village with clear walking routes straight from the hotel. Certainly on our list of good places to go for a weekend away. Strongly recommend.

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“Lovely location ”

Average hotel, location for us was lovely on the edge of the forest with lots of footpaths and deer near road/trails. Bad lay out of bathroom very tight No tea/ coffee making facilities Room small basic and oppressive No fridge Asked about a glass of boiling water and was told water not free the… more

Average hotel, location for us was lovely on the edge of the forest with lots of footpaths and deer near road/trails. Bad lay out of bathroom very tight No tea/ coffee making facilities Room small basic and oppressive No fridge Asked about a glass of boiling water and was told water not free there will be a charge

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“Average stay.”

I arrived at the hotel around 4pm. The reception was very friendly the check-in process was very fast and effective. I was presented with a room on the 4th floor which could be accessed via stairs or an elevator. I opened the room to find dated decor but a spacious room for 1 person. The bathroom… more

I arrived at the hotel around 4pm. The reception was very friendly the check-in process was very fast and effective. I was presented with a room on the 4th floor which could be accessed via stairs or an elevator. I opened the room to find dated decor but a spacious room for 1 person. The bathroom was small and quite cramped it was stocked with towels. Shower gel and cups for water. The shower was clean but dated. The room was very warm as the hotel does not have air conditioning or provide fans within the room I asked at reception but they said they didn't provide them. It was 30 plus degrees so it made sleeping very difficult. There was no kettle or iron in the rooms which was disappointing for a 4* hotel. Overall the staff were very friendly but the hotel does need updating

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“Very nice location, good price. Safe bicycle lockers.”

We stayed for a day in zwolle while travelling with our bicycles. No problem to store the bike safely. There is also a secure parking at the back of the hotel. The hotel is only a 5 min walk from the centre of zwolle. I would give it 4 stars if it would have aircon.