Hotel Kasteel Doenrade

“Nice old building”

Its always fun to read one and two-star reviews. You can't please all the people all the time. This was a nice hotel - a little creaky in places but its an old building so that's to be expected. Unfortunately the restaurant wasn't open - looking at other reviews that isn't unusual - that was a pi… more

Its always fun to read one and two-star reviews. You can't please all the people all the time. This was a nice hotel - a little creaky in places but its an old building so that's to be expected. Unfortunately the restaurant wasn't open - looking at other reviews that isn't unusual - that was a pity, I rather rather wanted to just have a quiet night in. In the Netherlands, people do tend to be pretty direct - we UK people are so delicate that it can verge on seeming rude. If you are similarly fragile then don't take it to heart. I had a large room. It was great - plenty of space, although the bathroom was a bit cramped. In general it was well maintained. Now I'm sure that when I checked in they probably told me where breakfast was server, but I didn't pay attention because I've never found it difficult to find a breakfast room before. I tend to find there are clues. However this was a different story. The restaurant was deserted. Every other room I tried - nothing. Can I hear any noises of coffee cups and plates? No. I discounted the steep stairs leading down to the deep dark basement - surely a staff area. Well - turns out not. Turns out that breakfast is down in the dungeon. My suggestion would be a sign at the top of the stairs. Breakfast - they had a particular pop song playing, just ever so slightly too loud, which wouldn't be too much of a problem if it wasn't for the fact that it was on loop. I heard the same song about 4 times. Please change the record - literally. Otherwise breakfast was fine.

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“Nearly but not quite”

Stunning building & façade. Main interior rooms perfect decoration on first impression although scuffs and minor repairs not attended to on close inspection. The carpetting up the stairs &in the rooms was worn, dull & very stained & dirty. Rip it up , replace or bare wood would be better. Sink and… more

Stunning building & façade. Main interior rooms perfect decoration on first impression although scuffs and minor repairs not attended to on close inspection. The carpetting up the stairs &in the rooms was worn, dull & very stained & dirty. Rip it up , replace or bare wood would be better. Sink and bath both rusty and the grout is very dirty. It would take much investment to make this hôtel amazing. Staff bare minimum , very keen to assist but very busy doing other jobs. Wine list not offered fortunately the house wine we asked for was delicious. No water on table. It was a lovely stay that could be improved. Would love to stay again once improvements are made.

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“Wonderfull castle and lovely surroundings but short of staff”

A beautiful place, smashing surroundings, clean rooms, fine breakfast but a pity that there is no restaurant or late bar due to shortage of staff. The people who did work were extremely helpful and worked theit buds off to accommodate us, kudos!