Description
. Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. This property accepts credit cards; cash is not accepted.… more
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Shops in hotel
- Parking
- Nearby parking
- Parking
- Parking (extra charge)
- Valet parking
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Breakfast in bed
- Cash machine at the hotel
- Conference centre
- Currency exchange
- Fan
- Garden
- Hair dryer
- Hair salon / beauty centre
- Iron
- Luggage storage
- Meeting room
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Sun terrace
- Sun terrace
- Terrace
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Snack bar
- Swimming pools
- Outdoor pool
- Poolside sun loungers
- Gym and SPA
- Gym
- Massages
- Spa
- Turkish bath
- Activities
- Golf course
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Good
Based on 824 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Puebla, Mexico
Showing 5 featured reviews out of 824 TripAdvisor reviews
K
King_NCRetired
King, NC
20/11/2025
“relaxing, safe, comfortable stay”
We loved our time at Camino Real. The facility is lovely, beautiful pool, inviting lobbies, and good service. The breakfast is amazing and well worth the cost. We had a suite with 2 beds and a separate area of kitchenette, sofa, and tv. It was spacious and comfortable. Our only complaint was t… more
N
ninetteligarde
14/07/2025
“Feedback”
Excellent service and support from all employees at Camino Real. Their team went above and beyond to facilitate access to all needs and resources during my business trip. Will return again soon. Thank you!
L
luisur2026
09/04/2026
“Old Old Old”
This hotel is ready for an update. everything is old and not kept up. From the carpet stains to the baseboard paint peeling, etc.
_
_marioricci17
Queretaro City, Mexico
08/10/2025
“Family & Business”
This hotel does not feel like a true “Camino Real” in terms of cleanliness, maintenance, and amenities. The service is good, and the staff do their best. The overall cost is reasonable; however, the prices at the restaurant are extremely high considering the quality and presentation of the food. Th… more
M
Morris F
Cuernavaca, Mexico
10/08/2025
“Disappointing!”
This is a generous rating, given especially our arrival experience: no water or glasses in the room. Requested these plus ice. Water bottles arrived, but no glasses or ice; staff said she wasn’t told. Another call brought the glasses but not the ice. A third call and the ice came. Meanwhile were 40… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info