Description
Facilities: 280 rooms are located on 4 storeys and can be reached by lift. Multilingual staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access (no extra charge) is provided in public areas. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A … more
Location: Lying amidst wonderful sprawling gardens, this comfortable hotel is located directly in Elounda's Mirabello Bay over which it enjoys wonderful panoramic views. The picturesque fishing village of Elounda offers a selection of taverns and Agios Nicolaos is 7 km from the hotel.
Meals: Dining facilities include a restaurant, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Half board can be booked. A generous breakfast buffet guarantees a great start to the day. For lunch and dinner, guests can order à la carte. Gluten-free meals, vegetarian dishes and vegan food can be prepared on request.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Computer room
- Entertainment
- Games room
- Pool table
- Shops in hotel
- Parking
- Covered parking
- Nearby free parking
- Nearby parking
- Parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Breakfast in bed
- Car rental
- Cash machine at the hotel
- Chapel
- Coffee machine
- Conference centre
- Currency exchange
- Doctor
- Fan
- Fax/photocopier
- Fireplace
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Heated pool
- Indoor pool
- Iron
- Ironing equipment
- Library
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Picnic area
- Pool games
- Private pool
- Public bathroom
- Reading room
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Seasonal outdoor pool
- Security
- Serviced office
- Shared pool
- Stores
- Sun terrace
- Terrace
- Tile / marble flooring
- Trouser press
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Children´s entertainment
- Cot
- Game area
- Kids' playground
- Kids' pool
- Kid´s club
- Swimming pools
- Children’s playground
- Children’s pool
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Sun loungers
- Bars
- Bar
- Beach bar
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- High chairs
- Gym and SPA
- Gym
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Golf course
- Mini golf
- Padel tennis
- Snorkelling
- Surfing
- Table tennis
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 1233 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Elounda
Showing 5 featured reviews out of 1233 TripAdvisor reviews
B
Ben E
Oxfordshire
02/06/2026
“Wonderful family break”
We like this hotel very much. We love Elounda anyway, and the hotel made our stay even more enjoyable. Lovely welcome, friendly staff (Maria and Filo in the restaurant were especially memorable) and the food and beverages - yes, more on the expensive side of things, but on the flip side, there was … more
A
andrew b
22/05/2026
“Fabulous management and staff”
British Airways holidays completely messed up our booking at the hotel. I’d like to thank the General Manager, Front of House Manager and the staff involved for resolving all of the issues that BA had created. The hotel is beautiful and exceptionally well managed and I would recommend a visit. Don’… more
F
Fe C
19/05/2026
“An Unforgettable 20th Anniversary & Diving Getaway!”
An Unforgettable 20th Anniversary & Diving Getaway! We stayed at the Elounda Bay Palace for our 20th wedding anniversary, and it was a wonderful experience. The resort was clean, beautifully maintained, and the staff were incredibly friendly and welcoming. We opted for the half-board package, whic… more
J
Joan P
17/05/2026
“May holiday 2026”
We have just returned from a wonderful week at this beautiful hotel. We were welcomed by friendly staff notably Anna Maria. She is simply the best..always smiling and helpful. I was very sad to say goodbye but we will be back.
C
ConnorDElliott
Sheffield, United Kingdom
30/05/2026
“A typical 4*, great facilities, very expensive drinks!”
A lovely hotel with great facilities. It’s around a 20 minute walk from town where there are bars and restaurants aplenty. We were there for a friend’s wedding which was incredible. The pool facilities and rooms were good, service was fine. The food in the restaurant was typical of a 4 star (not 5)… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 3 reviews
Service: 9
Cleanliness: 8
Room: 8
Facilities: 9
Location: 10
Breakfast: 9
Lunch/Dinner: 9
Quality/Price: 9
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