Description
Facilities: The hotel has 3 lifts and features 289 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for… more
Meals: Various dining options are available, including a restaurant, a café and a bar. Breakfast and lunch are served every day. The menu also offers diet meals and children's meals. The hotel also offers special catering options.
- Other
- Air conditioning
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Computer room
- Dance hall
- Shops in hotel
- Parking
- Covered parking
- Nearby free parking
- Nearby parking
- Outside parking
- Parking
- Security-controlled parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Coffee machine
- Conference centre
- Currency exchange
- Fax/photocopier
- Garden
- Hair dryer
- Indoor pool
- Iron
- Ironing equipment
- Library
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Private check-in / check-out
- Private pool
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Shoe shiner
- Sun terrace
- Sun terrace
- Supermarket in hotel
- Terrace
- Trouser press
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Kid´s club
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- Menu for diabetics (on request)
- À la carte restaurant
- Swimming pools
- Poolside sun loungers
- Gym and SPA
- Gym
- Hot tub
- Massages
- Sauna
- Spa
- Activities
- Golf course
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 2202 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Merida
Showing 4 featured reviews out of 2202 TripAdvisor reviews
D
Debby R
06/05/2026
“Wonderful Experience”
Wonderful hotel to stay in. Close to conference center and great food. Staff was very friendly and helpful. would stay there, again!
T
Thom8923
United States
15/04/2026
“My opinion!!”
A hotel located in the city center helped us find places to visit near the hotel. The reception staff was very friendly, but I must give special recognition to the receptionist, Melissa (I think her name was), for the excellent service and attention she gave me! I will definitely return for this re… more
G
Guide29682223377
Chantilly, Virginia
10/03/2026
“Great hotel!”
Very clean and responsive and grand hotel! Great food and benefits and great location! Very nice rooms and helpful staff and attentive.
J
Joshua T
26/02/2026
“Excellent experience”
Location was a 20 minute drive from the airport and is close to downtown. The atmosphere was clean and opulent. Rooms were comfortable and clean. The value of the room and amenities were very good. The noise level of the lobby and restaurants could be loud depending on if there was an event occurri… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info