Description
Facilities: The hotel welcomes guests in a 32-storey building with a lift and 661 rooms. The reception desk is open round the clock. A baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access in public areas allows guests to stay connected. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-access… more
Meals: Various dining options are available, including a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Catering options include bed and breakfast, half board, full board and all-inclusive.
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- Other
- Air conditioning
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Disco / DJ
- Games room
- Pool table
- Shops in hotel
- Parking
- Covered parking
- Nearby parking
- Parking
- Valet parking
- Pets
- No pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Balcony
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Cloakroom facilities
- Coffee machine
- Conference centre
- Currency exchange
- Fax/photocopier
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Iron
- Luggage storage
- Meeting room
- Newspapers
- Private check-in / check-out
- Private pool
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Sun terrace
- Terrace
- Trouser press
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Children´s entertainment
- Cot
- Game area
- Kids' audiovisual material
- Kids' playground
- Kid´s club
- Swimming pools
- Children’s playground
- Children’s pool
- Full SPA circuit
- Outdoor pool
- Poolside parasols
- Poolside sun loungers
- Bars
- Bar
- Coffee shop
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- High chairs
- Kids buffet
- Menu for diabetics (on request)
- À la carte restaurant
- Gym and SPA
- Gym
- Hot tub
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Golf course
- Tennis court
- Water park
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
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Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
#{ registryNumber }
National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 3677 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its wealth of amenities
Showing 5 featured reviews out of 3677 TripAdvisor reviews
N
Nabilah Amartya I
26/04/2026
“Outstanding Hospitality with Excellent VIP Treatment”
Thank you very much to Mas Finsa and the entire team for the outstanding support in organizing our corporate dinner event at Shangri-La Jakarta. In particular, Mas Finsa was very helpful when we required additional items for decoration. He made every effort to accommodate our request and ensure th… more
M
MbokEndah
Jakarta, Indonesia
24/04/2026
“Always Our First Choice for Corporate Stays”
Our corporate guests consistently have an exceptional experience staying at Shangri-La. From the very first moment: airport pickup, seamless check-in, to their departure, the service is nothing short of outstanding. What truly sets Shangri-La apart is their ability to handle even the most unique a… more
N
Navigate37633535551
21/04/2026
“Lovely”
It was lovely, the staffs were very kind especially Rina and randy from the concierge were very helpful. All department staffs were very accommodating and the whole experience was nice and pleasant
7
757cahyah
Karawang, Indonesia
20/04/2026
“Birthday Staycation”
My experience staying at Shangri-La Hotel Jakarta truly exceeded my expectations in every way. On April 18, I celebrated my birthday with my family, and from the very beginning, everything felt special. I checked in at 1:45 PM, and the process was smooth and efficient—the room was already prepared… more
A
Ayu Nurtasya R
17/04/2026
“Best performance from Shangri-La”
Thank you Thank you very much, Ms Aprilia Pratama, the sales team at the Shangri-La Hotel, and the whole team for working so hard to assist with the room booking process. Although it was the peak season, it was truly remarkable how quickly you managed to secure a room for us, and your service was e… more
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