Description
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and gift shops/newsstands.. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours)..
With a stay at My Story Hotel Ouro, you'll be centrally located in Lisbon, within a 5-minute walk of Rossio Square and Commerce Square. This hotel is 0.5 mi (0.8 km) from Avenida da Liberdade and 0.2 mi (0.3 km) from Santa Justa Elevator.. Distances are displayed to the nearest 0.1 mile and kilometer. Rua Augusta - 0.1 km / 0.1 mi Armazens do Chiado Mall - 0.1 km / 0.1 mi Commerce Square - 0.2 km / 0.2 mi Rua Augusta Arch - 0.3 km / 0.2 mi Santa Justa Elevator - 0.3 km / 0.2 mi Lisbon City Hall - 0.3 km / 0.2 mi Carmo Convent - 0.4 km / 0.2 mi Rossio Square - 0.4 km / 0.2 mi Lisboa Story Centre - 0.4 km / 0.3 mi Fernando Pessoa Statue - 0.5 km / 0.3 mi Figueira Square - 0.5 km / 0.3 mi Dom Pedro IV Statue - 0.5 km / 0.3 mi Lisbon Cathedral - 0.5 km / 0.3 mi Camões Square - 0.6 km / 0.3 mi Fado in Chiado - 0.6 km / 0.4 mi The nearest airports are: Humberto Delgado Airport (LIS) - 9.8 km / 6.1 mi Cascais (CAT) - 22.3 km / 13.9 mi The preferred airport for My Story Hotel Ouro is Humberto Delgado Airport (LIS). . Near Rossio Square.
You can enjoy a meal at My Story Hotel Ouro serving the guests of My Story Hotel Ouro, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee..
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Entertainment
- Karaoke
- Pool table
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Outside parking
- Parking
- Valet parking
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Car rental
- Cloakroom facilities
- Hair dryer
- Heated pool
- Indoor pool
- Luggage storage
- Meeting room
- Public bathroom
- Rooftop pool
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Wake-up call service
- Water slide
- Children
- Cot
- Kids' TV channels
- Kid´s club
- Bars
- Bar
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Swimming pools
- Children’s pool
- Gym and SPA
- Spa
- Activities
- Mini golf
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 1361 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Lisbon
Showing 3 featured reviews out of 1361 TripAdvisor reviews
C
Catherine B
Seville, Spain
21/04/2026
“Wonderful hotel in a perfect location”
Beautiful rooms, kind and attentive staff and the location is UNBEATABLE
L
Laura R
13/04/2026
“Highly Recommended”
We stayed here, based on a recommendation in a Rick Steves guidebook. It worked out very well. Although our room was small, it was very clean and the beds were comfortable. The location was fantastic and the breakfast was great (featuring glorious Portuguese pastries. ) The staff was very good, and… more
W
Wolves17
Cheshire, United Kingdom
27/03/2026
“Excellent hotel and location.”
3 night stay with breakfast. Excellent location, right in the centre of downtown Lisbon near the main Augusta street and main square. Very good variety at breakfast of hot and cold options and regularly topped up. Small area for breakfast but we had no issues with that. Nice outside area for drinks… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 20 reviews
Service: 10
Cleanliness: 9
Room: 9
Facilities: 9
Location: 10
Breakfast: 9
Quality/Price: 9
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