Dreamplace Bocayna Village

“Second time at this lovely quiet and welcoming resort”

This is the second time I've stayed at this self catering bungalow resort. And it didn't disappoint. It's the first time in all my years of travels and holidays that I've returned to the same resort. I generally enjoy experiencing new places. But I've found in the 3 years since first staying, i've… more

This is the second time I've stayed at this self catering bungalow resort. And it didn't disappoint. It's the first time in all my years of travels and holidays that I've returned to the same resort. I generally enjoy experiencing new places. But I've found in the 3 years since first staying, i've always tried to find a resort (in other islands / countries) that could match it. I like it as it's quiet, the bungalow's terrace is not only fully secluded so you can have privacy, it is a sun trap and offers great views over the Las Colorados area of Playa Blanca. The reception staff are lovely, and will go out of their way to assist / recommend things to do / tours to take / help securing hire cars etc. Though it's self catering, breakfast is included as standard. I found the restaurant staff can be hit or miss in terms of knowledge (I can't eat gluten) so I had to make sure I spoke to the right person to get my gluten free bread & pastries etc. (I got a freshly bake mini baguette, mini croissant, each morning + other gf pastries were available, but not something I needed) The local shops, restaurants and bars, (5 mins away) cater for both the locals and tourists. There's also a HyperDino Express supermarket there which will easily help you stock up on your groceries (gluten free breads etc included) The bungalows are basic, but provide you with everything you need + the beds are very comfy! And yes it might need a bit of modernising here and there, but that didn't deter from my enjoyment and wonderful 6 night stay. If you're looking for an all inclusive, bells and whistles, party vibe kind of resort, with lots of tourist aimed restaurants and bars nearby, this is probably not the best place for you. But if you're looking for a chilled & welcoming resort, with a local feel, then try it out.

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“Relaxing break”

We come the Bocayna twice a year with our friends and find it very relaxing and peaceful.We ways get the bungalows that we request which we appreciate. The reception ladies are a joy,friendly and helpful,they are a great asset to the Hotel.

“DO NOT go all inclusive”

We have just returned from a week at the Bocayna Village hotel. We have good and bad points to mention so will start with the bad. As my friend and I have mobility problems that require assistance at the airport we requested a room near the amenities. Well on the 2nd floor almost at the end was wha… more

We have just returned from a week at the Bocayna Village hotel. We have good and bad points to mention so will start with the bad. As my friend and I have mobility problems that require assistance at the airport we requested a room near the amenities. Well on the 2nd floor almost at the end was what we got. Room 22. They said that was all they had! There are stairs everywhere with a majority not even having hand rails to hold onto and although there are slopes we wouldn't say the hotel is accessible. Don't go all inclusive at the food is a joke! Breakfast is the normal offerings but the fruit they provided was either out of a tin or frozen with a fruit bowl at the end which contained very over ripe fruit. There is one little 2 slice toaster but that didn't seem to be a problem as not much choice of bread to toast. You can't get a drink until 11am. Not even coffee. The bar is not commonly manned when open. You have to ring a bell and wait. Sometimes for long periods. So onto lunch. The only hot food was pizza and chips. The rest mainly being leftovers from the night before. Salad was a joke as they didn't have any leaves or tomatoes. Deserts are out of a packet/freezer with some luminous coloured offerings. Everything is processed. Nothing is fresh. We complained about lunch, the next day a little more choice appeared. But always tuna, no other protein to have with the salad. Move onto dinner. They do offer a choice of 5 meals on display that they will prepare for you but mostly they were luke warm so obviously not prepared fresh We also complained about this so then had dinner brought to us on warm plates and maybe on 2 occasions the food was hot. It seems they must have told all the staff as they all started to make jokes about it to us like was it too hot/too cold etc. In the end it was like they were taking the micky. BTW if you go don't look up at the fans in the restaurant, they are filthy. Can't imagine what would come off them and go on your food if turned on. There is nowhere inside to sit and have a drink in the evening and as its early in the season its quite cold in the evening so people got a couple of drinks to take back to the room. Its like the hotel decided to go all inclusive on a budget. They even refill branded bottles of alcohol with something out the back. Although tasted nice so not fussed. We also agreed to have a late check out but on the day they phoned us and said we had to get out by 12. After a lengthy discussion they agreed we could stay til 2 Now for the good bits The bungalows are very spacious and well equipped. A little TLC wouldn't go amiss but we were happy for the week. We had really low sunbeds on our terrace so asked for them to be changed. We had to remind them the next day. We went out for the day and when we got back they had changed the sheets on the bed not the sunbeds. We did laugh at this as we had now become the complainers in room 22. The pool area was mainly deserted so no problems bagging a sunbed. Result! Seems people stay on their terraces which I have to say were a definite bonus. Pool was very cold but it was mid April so to be expected if not heated. Other than the fans in the restaurant they seem to keep the place clean and tidy. Staff are nice and friendly This hotel isn't for anyone with mobility issues and is quite out of the way but there is a bus stop down the road which we didn't try but taxis were very efficient and excellently priced so we used them. So in a nutshell .. bungalows are nice and spacious, no fighting for sunbeds, food was mainly not good and barely warm. Don't go all inclusive. Staff are friendly and helpful.

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