Hotel Ilunion Aqua 3

“Ilunion Aqua 3 a five star hotel.”

Reception: Excellent team with exceptional customer service. They speak more than one language, which allows them to offer a more personalized guest experience. Rooms: Clean, spacious, and comfortable. Room service is A+, very attentive and accessible to guests. Food: Excellent buffet. Wide varie… more

Reception: Excellent team with exceptional customer service. They speak more than one language, which allows them to offer a more personalized guest experience. Rooms: Clean, spacious, and comfortable. Room service is A+, very attentive and accessible to guests. Food: Excellent buffet. Wide variety of dishes and menu options. Good hours. The waitstaff team always gives their best for the guests. Delicious coffee. Cleanliness: 100% clean. Hotel: Excellent location and direct access to the mall and dining areas with convenient hours. Price: Affordable. Overall, a five-star hotel.The overall atmosphere is excellent for the whole family. Whether you’re traveling alone for work or with minors, it’s an excellent option in Valencia. A guest from Puerto Rico, grateful for all the service and hospitality received. When I return, I will choose you again

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“Friendly and helpful staff, great location, clean – but not quiet”

Very happy with most aspects of this hotel, especially the staff, nearly all of whom were very friendly and helpful. David in the ninth floor bar/restaurant, in particular, was fantastic – welcoming, helpful, and not at all fazed by my limited Spanish. He even remembered my order after only one vis… more

Very happy with most aspects of this hotel, especially the staff, nearly all of whom were very friendly and helpful. David in the ninth floor bar/restaurant, in particular, was fantastic – welcoming, helpful, and not at all fazed by my limited Spanish. He even remembered my order after only one visit! All that said, I'm not sure I'd recommend this hotel to anyone who needs peace and quiet. The rooms have quite thin walls and doors with large gaps underneath them, so most sounds from the corridors and surrounding rooms can be clearly heard. I was particularly unlucky with the other guests on my corridor, who were shouting at each other and slamming doors from dawn to dusk, and the cleaners seemed to enjoy slamming the vacuum cleaner against the wall of the neighbouring rooms. Thankfully, the reception staff were kind enough to move me to a room on a different floor after my first night, so the neighbour issue at least got resolved. With a little attention to the noise level in the rooms, this place would be an easy one to recommend.

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“Nice hotel”

I stayed there for 3 nights. My room was very nice and the staff were friendly and welcoming. The only issue I had was that other guests on my floor were slamming the doors and making a terrible noise. Also it would be nice if there was a small fridge in the room. The public transportation was too … more

I stayed there for 3 nights. My room was very nice and the staff were friendly and welcoming. The only issue I had was that other guests on my floor were slamming the doors and making a terrible noise. Also it would be nice if there was a small fridge in the room. The public transportation was too far from the hotel. I had to take Uber on quite a few occasions because the bus took about an hour to get to the center vs 15 minutes in a car.

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