Blau Punta Reina Resort

“Amazing holidays”

Amazing holidays. We loved the variety of activities for kids and parents. Family zone (toddlers play area) is really helpful. The food is tasty (also cakes). The wine can be better. The animation team is fantastic (the best from what we have experienced so far). Tips: - Ask for room with seaview, … more

Amazing holidays. We loved the variety of activities for kids and parents. Family zone (toddlers play area) is really helpful. The food is tasty (also cakes). The wine can be better. The animation team is fantastic (the best from what we have experienced so far). Tips: - Ask for room with seaview, it's really worth it! Ask for section W (most amazing views, quiet while not far from anything), or section S (close to the pools and bar, more noise) or E (very quiet, bit far but from everything, but close to the main restaurant). - Ask for Mojito without club soda (its way too sweet), but sparkling water instead. - Have lunch at the snack bar on the plaza: way less people, lovely outside seating and beats 3x restaurant a day. - Try the professional photoshoot offered on the territory of the hotel. The photos are very nice (but a bit pricey- 11 euro per photo)

less

“Beautiful amazing 10/10”

We have had amazing experiences here all the staff have been lovely and help especially the bar staff perfecto we would definitely stay here again. Thank you

“Lots to do and great for families with kids, but could be better.”

We’ve just returned from our stay and, while there were definitely some highlights, overall we’ve experienced better all-inclusive hotels at a similar price point. Starting with the positives: the animation and kids’ entertainment team were absolutely brilliant and a real credit to the hotel. They… more

We’ve just returned from our stay and, while there were definitely some highlights, overall we’ve experienced better all-inclusive hotels at a similar price point. Starting with the positives: the animation and kids’ entertainment team were absolutely brilliant and a real credit to the hotel. They brought great energy every day and made a big difference to the atmosphere. The hotel itself is also very clean, with plenty of pools and solid onsite facilities, so there’s always something to do. The location is another strong point, being close to Porto Cristo and within a 10 minute walk of two beautiful beaches made it easy to get out and explore. However, there are a few areas that really need improvement. The reception experience was disappointing. While we weren’t expecting concierge service on arrival, we were asked to move rooms midway through our stay, which is disruptive at the best of times but especially challenging with a 3 year old and a pregnant wife. What made it worse was the lack of any support from reception with no offer to help with luggage or the move, which felt like a basic level of service that was missing. Another issue came on our first night in the new room, when a group of very loud, drunken guests were making noise right outside around midnight. These things can happen anywhere, so that part is understandable, but what wasn’t acceptable was trying to call reception for 10 minutes with no answer. For a hotel advertising a 24-hour reception, that’s not good enough. The food was also underwhelming. Compared to other all-inclusive hotels in the same price range, the variety was limited and overall quality quite mediocre. On two consecutive mornings they ran out of scrambled eggs, and despite waiting 10–15 minutes each time, they were never replenished. In summary, the hotel has a lot of potential and some strong positives, but the overall experience fell short. With a few relatively simple improvements, especially around guest service and food consistency, it could offer a much better stay.

less