Meliá Vinpearl Danang Riverfront

“Hotel 5 start”

Overall good hospitality. Speciality would like to mention Helen for her good gesture.

“A Stay with Soul and Genuine Service in the Heart of Da Nang”

We have traveled to many hotels worldwide, but our stay at Meliá Vinpearl Danang Riverfront was simply exceptional. From the very first second, we felt not only like guests but as part of a large family. A huge thank you goes to the Guest Experience team, especially Mrs. Thoa and the Guest Experie… more

We have traveled to many hotels worldwide, but our stay at Meliá Vinpearl Danang Riverfront was simply exceptional. From the very first second, we felt not only like guests but as part of a large family. A huge thank you goes to the Guest Experience team, especially Mrs. Thoa and the Guest Experience Manager Mrs. Lilly-Dung Phan. We received excellent and competent advice on all our concerns – whether it was currency exchange, organizing taxis, or valuable excursion tips. Mrs. Thoa also touched us with such heartfelt cards and personal words, something we have rarely experienced in the service industry. She wrote that our warmth and positive spirit left a lasting impression on her – a compliment we can only return! It is people like Thoa and Lilly who truly bring the hotel's motto "Soul Matters" to life. Although the hotel was very busy and hosted many guests, we never for a second felt that the service suffered from the volume. On the contrary: the entire front-office team and the staff in the breakfast room are excellently trained to cater to the needs of every single guest. We would especially like to thank Mrs. Hieu from the breakfast team, who treated us every morning with freshly ground coffee without even being asked. Our Highlights: The Panorama Experience: We stayed in the wonderful Panorama Executive Suite, Room 3502. The view from this high floor overlooking the Han River and the Da Nang skyline is absolutely breathtaking and provides an unforgettable backdrop. Personal Gestures: The lovingly arranged touches in the room, such as the handwritten cards, the souvenir photo with the team, and the delicious dessert, made our stay very special. Outstanding Service: Whether it was the offered late check-out until 3:00 PM or the daily, warm-hearted care – you feel perfectly taken care of here. The hotel is also ideally located directly opposite Vincom Plaza. This was perfect for relaxed shopping at brands like Adidas, Ecco, or H&M and one last Matcha Latte (with an ice cream surprise!) at Highlands Coffee before our departure. Anyone looking for luxury combined with genuine, deep hospitality in Da Nang should not miss the Meliá Vinpearl. Thank you to Thoa, Lilly, Hieu, and the entire team for these wonderful memories. We will definitely be back!

less

“Good service”

We had a wonderful experience at Melia Vinpearl. The staff were friendly Specially is the spa. The atmosphere was relaxing, and the facilities were modern and comfortable. Ms. Dung provided a highly professional massage, and Ms. Lisa - the manager, was incredibly kind and welcoming. We truly enjoye… more

We had a wonderful experience at Melia Vinpearl. The staff were friendly Specially is the spa. The atmosphere was relaxing, and the facilities were modern and comfortable. Ms. Dung provided a highly professional massage, and Ms. Lisa - the manager, was incredibly kind and welcoming. We truly enjoyed our experience and would gladly return.

less

“many groups”

This is a huge hotel that is fully booked modt of the time we stayed there 3 nights and the hotel received huge groups throught the day The lobby is extremely busy However the servise was good and atentive from the guest relations front office lady that helped us with planing our stay.