Description
Facilities: The hotel has 5 lifts and features 531 rooms and 34 suites. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with dis… more
Location: This city hotel is located at Pacific Place, a prestigious commercial complex on Hong Island. Conveniently situated in the Central financial district, Pacific Place is at the heart of a large shopping, dining and nightlife district. Hong Kong Park and Queensway Plaza are just a 5-minute walk away.
Meals: Dining facilities include a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A generous breakfast buffet, a lunch buffet and a dinner à la carte offer plenty of delicious variety. Vegetarian dishes and children's meals can be prepared on request.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Dance hall
- Pool table
- Shops in hotel
- Parking
- Nearby parking
- Paid parking
- Parking
- Valet parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Cloakroom facilities
- Coffee machine
- Conference centre
- Currency exchange
- Fax/photocopier
- Florist
- Hair dryer
- Hair salon / beauty centre
- Indoor pool
- Iron
- Library
- Luggage storage
- Meeting room
- Picnic area
- Postal service
- Private check-in / check-out
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Terrace
- Trouser press
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Children´s entertainment
- Cot
- Kids' audiovisual material
- Kid´s club
- Swimming pools
- Children’s playground
- Children’s pool
- Full SPA circuit
- Bars
- Bar
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Rooms for events / banquets
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Mini golf
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 4680 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Hong Kong Island
Showing 5 featured reviews out of 4680 TripAdvisor reviews
A
Amar A
03/05/2026
“Exceptional stay”
Best family friendly hotel I have been. The whole 45th floor is a kid theme floor and I would definitely recommend it. Truly a great experience !
W
wattykwat
Chelmsford, United Kingdom
27/04/2026
“Excellent luxury hotel !”
We had a wonderful stay at this hotel , we have visited many Shangrila hotels over the years but this was by far the best , We stayed in the horizon club rooms on 52 nd floor with harbour view… The courtesy and professionalism was outstanding , especially from the manager Miss Chloe Look , Thanky… more
S
s967384
26/04/2026
“Exceptional Service and Mind-Reading Hospitality at Lobby Lounge!”
I visited the Lobby Lounge at Island Shangri-La today with a friend for afternoon tea, and I am compelled to share how impressed I was by the world-class service we received. The level of attentiveness here is truly on another level. While chatting with my friend, we happened to mention that we’… more
T
tingnified
United Kingdom
23/04/2026
“Best mix of family-friendliness and luxury”
We had an absolutely wonderful experience with the Family Experience Team at Island Shangri-La, Hong Kong. Their level of care, attention, and genuine warmth truly stood out throughout our stay. Special mention to Joy, Ella and Raya! They went above and beyond in looking after our daughter, keepin… more
T
twjg11
17/04/2026
“Wonderful time!”
We had a wonderful 3-day-stay at the Island Shangri-La! We stayed on the 45th floor in a family room and it was just the most perfect environment to stay in with a 3-year-old with all the amenities. The staff was also great, especially Joy from them Family Experience Team was so loving and helpful!… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 2 reviews
Service: 10
Cleanliness: 10
Room: 9
Facilities: 9
Location: 8
Breakfast: 10
Quality/Price: 9
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