Description
Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Madrid? This hotel has 1076 square feet (1… more
A stay at H10 Puerta de Alcalá 4* Sup places you in the heart of Madrid, within a 10-minute walk of Paseo de la Castellana and Puerta de Alcalá. This eco-certified hotel is 0.6 mi (0.9 km) from Movistar Arena and 0.9 mi (1.4 km) from Gran Via.. Distances are displayed to the nearest 0.1 mile and kilometer. Calle de Alcalá - 0.1 km / 0.1 mi Nuevo Teatro Alcala - 0.3 km / 0.2 mi Paseo de la Castellana - 0.7 km / 0.4 mi Puerta de Alcalá - 0.7 km / 0.5 mi Golden Mile - 0.9 km / 0.6 mi Movistar Arena - 0.9 km / 0.6 mi Hospital Infantil Universitario Nino Jesus - 1 km / 0.6 mi Plaza de Colon - 1 km / 0.6 mi National Archaeological Museum - 1.1 km / 0.7 mi Paseo del Prado - 1.1 km / 0.7 mi El Corte Inglés - 1.1 km / 0.7 mi Glass Palace - 1.2 km / 0.7 mi Plaza de Cibeles - 1.2 km / 0.8 mi San Camilo Hospital Quirón - 1.3 km / 0.8 mi Hospital Gregorio Maranon - 1.3 km / 0.8 mi The preferred airport for H10 Puerta de Alcalá 4* Sup is Adolfo Suarez Madrid-Barajas Airport (MAD) - 16.1 km / 10 mi . Near Puerta de Alcalá.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
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- Additional services
- Lift
- Reception
- 24-hour reception
- Entertainment
- Live music
- Parking
- Paid parking
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Infinity Pool
- Luggage storage
- Room service
- Sun terrace
- Children
- Babysitting service
- Bars
- Coffee shop
- Indoor bar
- Restaurants
- Buffet restaurant
- À la carte restaurant
- Swimming pools
- Poolside sun loungers
- Towel service
- Accessibility
- Bathroom with bathtub
- Cabin with handrail
- Ground floor reception
- Hotel entrance with steps
- It has single-flow taps
- It has support bars in the bathroom
- Restaurant with toilets in adapted communal areas
- Toilet access with bars
- Unobstructed access to both sides of the bed
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Very good
Based on 960 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Madrid
Showing 5 featured reviews out of 960 TripAdvisor reviews
2
232traceyr
London, United Kingdom
24/04/2026
“Excellent all round”
Very nice hotel. Smart without being too formal. Front desk (particularly Carlos) very helpful. Comfortable rooms. Excellent showers. Good housekeeping. Tasty breakfast with lots of options. Roof bar is beautiful with great views. I’d be very happy to come back here.
A
Alex S
23/04/2026
“Insane”
I love the breakfast buffet and the rooftop has a great view the drinks as well were fabulous.
S
Sarah L
13/04/2026
“Would definitely return”
Fabulous hotel - lovely rooms, great service and very good breakfast. Also very well located.
T
Todd H
07/04/2026
“Great Property”
Great property and rooftop. Great location by Retiro Park. Restaurant food is very good as well. Only complaint is a Spain and Portugal thing limiting how cool your room can be. We found sleeping as too warm. Would definitely stay at H10 again.
T
travelgeek1982
Long Island, New York
01/04/2026
“El Cielo de Alcala Rooftop”
There is not much outside to tell you what to expect but the views from the top were actually pretty good. The journey across the hotel reception and lobby bar was confusing with staff avoiding eye contact. Once we got upstairs we were given a table by the side of the pool. Service was mediocre an… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 46 reviews
Service: 8
Cleanliness: 9
Room: 8
Facilities: 8
Location: 9
Breakfast: 9
Quality/Price: 8
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