Description
Facilities: The hotel was modernised in 2023. The hotel welcomes guests in a 7-storey building with 15 lifts and 493 rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. Guests receive a welcome drink upon arrival. Services such as a baggage storage service, safe, currency exchange service, cash machine and drinks machine ensure… more
Location: Situated on a hill beside the sea, this hotel has been constructed in a terraced style and is just 1.5 km from the beach that can be reached by descending a flight of steps. The centre of Puerto Rico, which offers many shopping and entertainment venues is located just 1 km away.
Meals: Dining facilities include a dining room and a bar. Guests can indulge their palates at 2 restaurants (non-smoking, a buffet and high chairs). Catering options include bed and breakfast, half board, all-inclusive and all-inclusive special. Special extras await all-inclusive holidaymakers, such as non-alcoholic beverages and snacks, for example.
more
- Additional services
- Lift
- Reception
- 24-hour reception
- Entertainment
- Entertainment for adults
- Live music
- Parking
- Paid parking
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Infinity Pool
- Luggage storage
- Pool jacuzzi
- Sun terrace
- Water slide
- Children
- Children´s entertainment
- Kids' pool
- Kid´s club
- Bars
- Indoor bar
- Pool bar
- Restaurants
- Buffet restaurant
- À la carte restaurant
- Swimming pools
- Adults-only outdoor pool
- Children’s pool
- Poolside sun loungers
- Towel service
- Gym and SPA
- Gym
- Jacuzzi
- Activities
- Golf course within 3 km
- Mini golf
- Snorkelling
- Accessibility
- Ground floor reception
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 907 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in a quiet and peaceful area
Showing 5 featured reviews out of 907 TripAdvisor reviews
K
Kayleigh S
05/06/2026
“Highly recommend”
The hotel is such a lovely experience, the food is great and all staff are attentive. The entertainment team are next level, the thought and care they put in to the children is amazing, and the evening shows are a good watch. Highly recommend!
R
Road15477378186
05/06/2026
“Amazing animation team”
Had the best 10 days, 3rd time coming to this hotel the thing that makes it the most for us is the animation team especially marta and alvaro my children love the shows the games everything about them makes are stay so amazing! Thank you so much will be returning next year can’t wait!
C
Charlotte T
05/06/2026
“Amazing holiday, I would not hesitate in recommending”
From start to finish this holiday has been amazing and the hotel was perfect. Food was really good and a huge choice every day. Our room was lovely, cleaners come round in the mornings. The football pitch was a big hit for my 2 boys age 7 and 10, they made friends and played on this every night aft… more
A
aine b
05/06/2026
“Cocktail making class”
Great cocktails making class with Marta and Alberto 🎉
A
Abbimayger22
05/06/2026
“Great entertainment team”
Amazing time, absolutely loved our stay, great food, location and the best entertainment. Big shoutout to alvaro, Adam, Jesus, Alberto, sirya, nyara, Zurain!
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 119 reviews
Service: 8
Cleanliness: 7
Room: 8
Facilities: 8
Location: 8
Breakfast: 8
Lunch/Dinner: 8
Quality/Price: 8
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.