Description
Facilities: The friendly staff at the reception desk are happy to answer any questions. Services include a baggage storage service. Wireless internet access in public areas allows guests to stay connected. The hotel offers a number of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Souvenirs can be purchased at the gift shop. Additional facilities include … more
Location: The hotel is located in the city centre of Kuala Lumpur, opposite the Times Square Shopping Centre, a one-stop entertainment centre which includes an indoor theme park, retail outlets and an IMAX cinema. It is surrounded by business complexes, major shopping malls and entertainment spots.
Meals: The dining area includes a restaurant and a bar. Half board can be booked. It is also possible to order breakfast. Vegetarian dishes, organic food and vegan food can be prepared on request.
- Other
- Air conditioning
- Additional services
- Laundry Service
- Lift
- Reception
- Porter service
- Reception
- Entertainment
- TV lounge
- Parking
- Nearby parking
- Valet parking
- Smoking
- Smoking not allowed
- Wi-Fi
- Wi-Fi
- Children
- Cot
- Bars
- Bar
- Swimming pools
- Children’s pool
- Outdoor pool
- Gym and SPA
- Gym
- Services
- Conference centre
- Serviced office
- Activities
- Table tennis
- Accessibility
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 3139 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Kuala Lumpur
Showing 5 featured reviews out of 3139 TripAdvisor reviews
N
Nikki D
Adelaide, Australia
10/05/2026
“Great hotel in fantastic location”
Great hotel in a great location. Staff were really friendly and helpful. Rooms large and spacious, Wi-Fi excellent and shower wonderful. Only slight criticism is that the mattress is quiet . A two minute walk across the footbridge to the other side of the road lands you at Berjaya Times Square sho… more
L
Lastride2010
Singapore
06/05/2026
“@Melia”
My 1st time staying at this hotel.Great location.Very convenient to travel around Bukit Bintang area and nearby amenities such as Berjaya Times Square,Lalaport Mitsui,Pavilion,Jalan Alor and more. Staffs were all friendly and helpful.Hotel is very clean as well. Room housekeping from Diana was gre… more
S
Susan A
05/05/2026
“Excellent hotel in a great location”
The hotel was very clean and the staff were all very helpful especially Titu from the Level. The location was excellent- next to the omnirail and Times Square. It was also a short walk to Pavillion mall and Jalon Alor. The room was large and had the best shower I’ve had in a hotel.
I
Ivor A
05/05/2026
“Ivor's review”
Very good service, but sometimes food was a bit cold
A
Ali A
05/05/2026
“May Stay”
Nice service, was greated with a smile, tourist desk, front desk and room cleaners (Diana) were amazing! Special shout out to the gentlemen at the tourist desk, always friendly, helpful and carrying a smile!
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
3
Low
Based on 1 reviews
Service: 2
Cleanliness: 2
Room: 2
Facilities: 2
Location: 3
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