Description
Facilities: 202 rooms are located on 11 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excurs… more
Location: This hotel is located in central Tokyo and lies surrounded by some of the city's most popular shopping areas. The hotel is within 10 minutes’ walk of the Imperial Palace, the Nihonbashi area and Tokyo train station, with its Shinkansen (Bullet Train) services to most areas of Japan. Tokyo Narita International Airport is just 57 km away.
Meals: Various dining options are available, including a restaurant with air conditioning, a café and a bar. Bed and breakfast is offered as a catering option. A continental breakfast buffet guarantees a great start to the day. For lunch and dinner, guests can order à la carte. Staff are also happy to provide children's meals.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Entertainment
- Games room
- Pool table
- Shops in hotel
- Parking
- Covered parking
- Nearby parking
- Parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Banquet and event room
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Conference centre
- Currency exchange
- Fax/photocopier
- Hair dryer
- Heated pool
- Indoor pool
- Iron
- Ironing equipment
- Lockers
- Luggage storage
- Meeting room
- Newspapers
- Private check-in / check-out
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Shoe shiner
- Trouser press
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Game area
- Kids' board games
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Snack bar
- Restaurants
- Breakfast buffet
- À la carte restaurant
- Swimming pools
- Full SPA circuit
- Gym and SPA
- Gym
- Hot tub
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Bike rental
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 1988 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 1988 TripAdvisor reviews
F
Flyer324367
30/04/2026
“Great Hotel”
This is a first class hotel. The accommodations are lovely, and the staff pays attention to detail. The restaurants are excellent. I’d be happy to stay here anytime.
L
Larry N
16/04/2026
“Exquisite hotel overlooking downtown Tokyo”
This is an exquisite hotel. We started off with a delightful lunch in the 28th floor restaurant, then checked into a very spacious room on the 34th floor. The room had every amenity, with motorized shades and different lighting configurations as well as a sofa at the huge window overlooking Tokyo. … more
M
MMcCauley63
Seattle, Washington
25/03/2026
“A calm, luxurious sanctuary in Tokyo”
From the moment I arrived at the Shangri-La Tokyo, I knew this stay was going to be something special—but it still managed to exceed every expectation. The location is unbeatable, directly connected to Tokyo Station, which made getting around the city effortless, and within walking distance of the… more
9
95sehajs
Astoria, New York
11/03/2026
“Truly Wonderful Stay”
I came to Shangri-La Tokyo for a solo birthday trip to enjoy Tokyo for five days. From start to finish, my stay was wonderful. The room is huge, particularly compared to Tokyo standards, and very well equipped. I was especially surprised to see the outlets could accommodate three pronged plugs. The… more
9
939aloud
Washington DC, District of Columbia
20/04/2026
“Book Club Level”
I would give the Shangri-La 4.5 stars if I could. The service was elegant, as was the hotel. The minute you step into the hotel there is an air of calmness and quiet elegance. The location is great - close to shops, restaurants, and the train station. We stayed at the club level and really enjoye… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
10
Excellent
Based on 1 reviews
Service: 10
Cleanliness: 10
Room: 9
Facilities: 9
Location: 9
Breakfast: 9
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