Brandon House Hotel

“Mum & Dads anniversary lunch”

We came here for my parents anniversary 14 adults and 6 children for Sunday Carvery Lunch. I was blown away by the service. I rang a little while before hand as we were not sure my dad would be up to it on the day. Alison gave me her direct number and just simply said give me 5mins notice if you al… more

We came here for my parents anniversary 14 adults and 6 children for Sunday Carvery Lunch. I was blown away by the service. I rang a little while before hand as we were not sure my dad would be up to it on the day. Alison gave me her direct number and just simply said give me 5mins notice if you all can come and I was put at ease immediately. We literally gave 5 mins notice once my dad felt up to it after mass!! No problem at all, a table was set and ready and we were made feel most welcome on arrival. All staff were friendly and helpful, carrying food and drinks for us. We had a brilliant afternoon, would highly recommend.

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“Fantastic team”

My mum and stoped by today for lunch after some shopping in NewRoss. The staff were so lovely from the time we stepped in. We were greeted by the lady at the reception and directed to the dining room. We were served by a lovely lady Fran who was so cheerful and kind. The food arrived promptly and… more

My mum and stoped by today for lunch after some shopping in NewRoss. The staff were so lovely from the time we stepped in. We were greeted by the lady at the reception and directed to the dining room. We were served by a lovely lady Fran who was so cheerful and kind. The food arrived promptly and was delicious. As we were leaving we were thanked for our custom and wished a safe journey. In short we were treated with kindness and courtesy Thank-you to the wonderful staff of the Brandon House Hotel

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“👍👍👍👍👍”

Where do I start? Fantastic welcoming back to hotel ,I’ve stayed here now on numerous occasions due to work.,Not once has it faulted in its high standards to impress. The rooms are to very high standard and spotless clean. I came down for dinner and ordered a steak very reasonable priced.Ive not l… more

Where do I start? Fantastic welcoming back to hotel ,I’ve stayed here now on numerous occasions due to work.,Not once has it faulted in its high standards to impress. The rooms are to very high standard and spotless clean. I came down for dinner and ordered a steak very reasonable priced.Ive not long come back from a Yellowstone ranch tour and let me tell you this steak will not disappoint you. If you want flavour,,texture and colour to perfectly cooked medium steak then this is the place to go. Staff brought over a glass of chilled water to cleanse the pallet to in hanse the flavour of the steak. I would not be one to write a review to a high standards such as this, but when it’s good it’s good don’t take my word for it ,try it yourself you will not be disappointed.. Hats off to the staff at this hotel ,hardworking and devoted to looking after the residents to a very high standard.👍👍👍

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“A nice boutique style hotel, feels like they could do with more staff for the evening meal.”

A special mention for Sawyna (I hope that’s right!) on reception who went the extra mile for my daughter’s birthday celebration. Thank you! Pros: Room furnishings are very comfortable, mattress was amazing. Service from hotel staff was excellent. Cons: Room was extremely hot, window open, fan on… more

A special mention for Sawyna (I hope that’s right!) on reception who went the extra mile for my daughter’s birthday celebration. Thank you! Pros: Room furnishings are very comfortable, mattress was amazing. Service from hotel staff was excellent. Cons: Room was extremely hot, window open, fan on in January. My rain shower was not working. The restaurant does not open on Sunday evenings and the bar food selection was limited, quality was good not great. It was a busy evening and the staff could not be faulted for service but there were so many tables not cleared of dirty dishes. They were correct IMO to prioritise service, but I think they need more staff. Cocktails were a little disappointing. There was a good choice at Breakfast and food was good quality. Waffles, omelettes and pancakes were not available on that Monday morning. The spa Receptionist was quite unfriendly, she incorrectly quoted the fee for non guests and rushed through the introduction to the thermal suite at jet speed. It was interesting trying to relax in the steam room while listening to the leaf blower outside followed by a group of loud women who don’t know or care about spa etiquette or how it is much more pleasant for other guests if you speak in hushed tones in a place where people pay to relax. The sat nav directed us to the back entrance which is much less appealing than the grand front entrance.

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