Borgo Pignano Tuscany

“Do not miss Borgo Pignano!”

Borgo Pignano was absolutely fantastic. The staff was warm and friendly, remembering the way we like our coffee and eggs every morning before we ordered. Gigi, the guest manager, gave us a tour of the property and treated us like family. (Best part of the property tour are the horses, pigs, chicken… more

Borgo Pignano was absolutely fantastic. The staff was warm and friendly, remembering the way we like our coffee and eggs every morning before we ordered. Gigi, the guest manager, gave us a tour of the property and treated us like family. (Best part of the property tour are the horses, pigs, chickens and bunnies!) The hotel grows its own vegetables on the property and you can taste the fresh ingredients in all the dishes. The two restaurants are both excellent and every meal we had was better than the last. We took a cooking class with Chef Angeloantonio who taught us to make 2 different kinds of pasta and was joking around with us the whole time. There are beautiful hikes on the property and the spa was great- my husband said it was the best massage he ever had. The hotel is perfectly located to visit Volterra and San Gimignano for day trips. Before dinner every night we had drinks near the fire in the lounge and chatted with other guests- do not miss out on the 2 different kinds of homemade gin. We will absolutely come back to the hotel, next time with our kids.

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“Fell in love with Borgo Pignano - beautiful hotel, incredible staff - simply exceptional!”

We had an absolutely amazing time at this very special and unique hotel. The location is stunning, the infinity pool is just amazing (there are two pools at the hotel) and perfect for sipping delish cocktails during the afternoon and the restaurants are fabulous too, we especially loved the fine d… more

We had an absolutely amazing time at this very special and unique hotel. The location is stunning, the infinity pool is just amazing (there are two pools at the hotel) and perfect for sipping delish cocktails during the afternoon and the restaurants are fabulous too, we especially loved the fine dining restaurant. We had a beautiful suite (Sala Musica) which was huge with a piano, a fireplace and a bathroom with murals, with a stunning view of the grounds of the hotel and the Tuscan countryside with the sun setting right in front of us. But what gives this hotel the edge and makes it truly unique are the staff and we have to especially mention The One and Only Gigi, who looks after guest experiences and we can certainly vouch for the fact that he does an amazing job in this respect! He is a truly special person (we found ourselves always gravitating towards the reception area just so we could say hello and give him a hug!) and he ensured our stay went to the next level. He has an amazing knowledge of Borgo Pignano and even knew it as a private house many years back. He took us for a wonderful tour around the estate - the highlights were eating the most delicious freshly picked tomatoes and basil from the vegetable gardens, and seeing the beautiful horses! We also thoroughly recommend you try the inventive cocktails made by the lovely barman GianLuigi, I am a real cocktail aficionado so I am super fussy and I loved every single one of his cocktails and we sampled quite a few! A big thank you also to Vittorio who welcomed us so warmly. Recommend that you also buy some of the incredible products they make with the herbs they grow and their own produce - we took back to the UK their honey, lavender oil, facials spritzes, and scent diffusers. We loved every minute of our stay and we will definitely be back again soon - Gigi, we miss you!

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“A trip of a lifetime”

We stayed at the Borgo as we traveled through the Tuscany region of Italy. The grounds of this hotel are absolutely beautiful. Our room was beautiful and all the food was delicious. The breakfast was absolutely amazing! Thank you for a wonderful stay.

“Mixed Stay: Incredible Views, Poor Standards”

We chose Borgo Pignano for our fifth anniversary because of the glowing reviews. I’m genuinely sad to write this, but our experience was so far from what I had read online that I felt I needed to share it. I’ve never written a review before, but I wish someone had mentioned what we encountered. It … more

We chose Borgo Pignano for our fifth anniversary because of the glowing reviews. I’m genuinely sad to write this, but our experience was so far from what I had read online that I felt I needed to share it. I’ve never written a review before, but I wish someone had mentioned what we encountered. It could have saved us the disappointment. The main reason for the low rating is the spa, which was shockingly filthy. The steam room and shower had large patches of thick, dark mold. In the shower, it was right next to the soap, so it was very visible — how could the cleaners not have seen this for so long? I showed the staff the photos of the mold which I attached here, and we raised the issue of the cleanliness three times. After the third time, the hotel manager came personally to apologise and kindly offered us a free drink. She was genuinely apologetic, but a free drink didn’t make up for coming so far for our anniversary only to be disappointed. We ended up canceling our massages that we were looking forward to, because we didn’t want to go back in the spa. We tried to enjoy the rest of the stay. We enjoyed the activities — truffle hunting, horseback riding, going into Volterra — and all the staff were very kind. Special thanks to Gigi, Axel, Cindy, Claudia, Krizia, Marcel, and others. The view from the pool was beautiful. The hotel itself is stunning. But overall, the experience felt rough around the edges. Nothing was seamless, there was friction in trying to do even simple things. Nothing is smooth. We’d book activities and receive confirmation, only to be told later they were double-booked. I once asked for the yoga room, walked to it in the rain, and arrived to see a meeting happening in the yoga room. I went back to the front desk and they said they’d forgotten the hotel was having a meeting there. Small issues like that added up, and it just didn’t feel like a polished, five-star experience. Again, I really hate writing a review that isn’t positive, especially when the staff really was lovely. The hotel is a gem that with some polish can be extraordinary. But right now, it isn’t what it’s marketed as, and I wish I had known that before booking such a special trip I hope this review can be taken as constructive feedback by the hotel.

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