Live Aqua Urban Resort Mexico Adults Only

“Great People, great hotel, great week!”

I stayed for one week in March in Mexico City, which can be quite a challenging and intense city, but this hotel made my experience absolutely perfect. The hotel is always impeccably clean, and the food is consistently excellent, with a great variety of cuisines that makes every meal interesting a… more

I stayed for one week in March in Mexico City, which can be quite a challenging and intense city, but this hotel made my experience absolutely perfect. The hotel is always impeccably clean, and the food is consistently excellent, with a great variety of cuisines that makes every meal interesting and enjoyable. However, what truly makes the difference is the kindness and professionalism of the staff. I never encountered a single issue—on the contrary, everyone was תמיד friendly, attentive, and ready to help with anything I needed. I would especially like to thank Mrs Andrea at the front desk. She supported me with everything related to invoices and payments with European credit cards, which can sometimes be complicated. She handled everything with patience, a constant smile, and great professionalism, helping me solve every issue smoothly. Mr Angel at the bar: always ready to explain me the wines and how to combine them with special food. I had very great dinners! I would also like to mention the housekeeping service: Mrs Ivonne was especially fantastic, always ensuring the room was perfect. Room service was also consistently fast and efficient. And I want to mention Mr Celestino at the entrance: always helping and smiling. I truly look forward to coming back and would highly recommend this hotel to anyone planning to visit Mexico City. It’s a wonderful place to stay. Muchas Gracias!

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“Top Notch”

The hotel is beautiful and the staff even better. Well appointed rooms. Clean. Great price. Located next to mall with excellent restaurants. Wonderful concierge services - used each day of our stay, and enjoyed all of their recommendations. Would absolutely return.

“One of the best spas in Mexico City. The staff is super. Melanie, Fatima, Ilse and Luz wonderful ******”

Melanie, Ilse , Fatima and Luz were wonderful. The staff is amazing and the spa is top quality. ***************+++++++

“A + STAY IN THE HEART OF MEXICO CITY”

Live Aqua Urban Resort Mexico City is a fabulous oasis right in the middle of the busy city. From the moment we arrived, we were warmly greeted and assisted by the concierge, who helped us get checked in and familiar with our room features. Our room was huge, modern, and overlooked the vibrant cit… more

Live Aqua Urban Resort Mexico City is a fabulous oasis right in the middle of the busy city. From the moment we arrived, we were warmly greeted and assisted by the concierge, who helped us get checked in and familiar with our room features. Our room was huge, modern, and overlooked the vibrant city streets below. The bed was incredibly comfortable — paired with blackout curtains that made it easy to sleep in without realizing morning even arrived! The bathroom felt like another suite on its own, with a separate tub and shower, double sinks, a TV, and a lounge area to unwind. The amenities were top-notch. The gym is fully equipped with everything anyone could need. I didn’t get the chance to try the spa, but the extensive treatment menu made it look like a perfect place to relax during a future visit. Dining was another highlight — delicious food, attentive service, and a cool open-kitchen concept where you can watch chefs prepare your meal. The bar also served excellent drinks. Conveniently connected to a mall next door, we enjoyed browsing great shops, restaurants, and even had the option of catching a movie. Overall, our experience was flawless from start to finish. A truly superior stay — we will definitely be returning!

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