Hacienda Chichen Resort & Yaxkin Spa

“Amazing birds! Great vegan/vegetarian food and kids menu! Lovely staff and charming grounds”

We spent less than 24 hours here but had a great experience. The staff is so patient, kind and helpful. They helped us by arranging a driver to Chichen Itza for both the night show and for in the morning so we could get there right when it opened. It is less than 10 minutes away but you cannot walk… more

We spent less than 24 hours here but had a great experience. The staff is so patient, kind and helpful. They helped us by arranging a driver to Chichen Itza for both the night show and for in the morning so we could get there right when it opened. It is less than 10 minutes away but you cannot walk there. They also arranged a driver to our next destination which was a couple of hours away which worked out very well. The grounds are charming and magical, and the kids liked the pool. The room was totally fine, it is a bit run down but was clean. I wish there was more privacy/security to the room - it could use shades/deadbolts on all windows/doors. The food was delicious, we had dinner, breakfast, and lunch and enjoyed it all. There are plenty of vegan/vegetarian options, a kids menu, and the espresso was great, they even have oat milk which made me happy! Now for the very best part. We had an amazing 1 hour birdwatching walk early in the morning with "Bibi" who brought us to see so many great species including Yucatan Great Horned Owl, Ferruginous Pygmy Owls, White Fronted Parrots, Yucatan Woodpecker, Pale Billed Woodpecker, Motmots, Collared Aracari (Toucans!), Masked Tityras, Altamira Orioles, Social Flycatchers, and many more. I only wish we had stayed another day to see them some more. Bring your binoculars. These birds were all seen within just a few minutes of walking from the property throughout the hotel's garden. He also took us on our tour at Chichen Itza for 90 minutes and gave us a great overview of the ruins. https://www.tripadvisor.com/ShowUserReviews-g150808-d7304451-r1056714104-Hacienda_Chichen-Chichen_Itza_Yucatan_Peninsula.html#

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“Best option for a visit to Chichen Itza”

Of course there is the option to stay in Valladolid and then visit Chichen Itza from there. Having said that i would personally not opt for that but stay here. Very close (5 min. taxi ride) from Chichen and a fantastic garden full of birds to enjoy. The pool is huge but do make sure that you bring … more

Of course there is the option to stay in Valladolid and then visit Chichen Itza from there. Having said that i would personally not opt for that but stay here. Very close (5 min. taxi ride) from Chichen and a fantastic garden full of birds to enjoy. The pool is huge but do make sure that you bring insect repellent. The rooms are cozy and all you have to do is find inner peace.....

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“Hacienda Chichen — Verify Archaeological Zone Access Before You Book”

The setting is genuinely remarkable — colonial architecture wrapped in dense jungle gardens, with a beautiful pool and staff attentive enough to pull you aside and show you a nesting owl. That kind of place-specific magic is hard to manufacture. But the experience has real rough edges. The rooms f… more

The setting is genuinely remarkable — colonial architecture wrapped in dense jungle gardens, with a beautiful pool and staff attentive enough to pull you aside and show you a nesting owl. That kind of place-specific magic is hard to manufacture. But the experience has real rough edges. The rooms feel dated relative to the price point, and the walls are thin enough that you'll know your neighbors intimately. More frustrating: several sources still describe direct access to the Chichen Itza archaeological zone, which no longer exists — worth knowing before you book. Small operational failures compounded this: taxis requested but not followed through on, and notices about outside food and drink posted with a tone that doesn't match a property at this price tier. The restaurant leans expensive, particularly for wine, which matters more here than it would in town given how far you are from alternatives. Thin walls, but rooms are spotlessly clean if a bit dated. The birdwatching program looks excellent, but was booked for the time that worked for us. Book early or confirm availability on arrival. If the grounds and atmosphere are your priority, you'll find them here. Come with adjusted expectations on the rest.

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“Just average”

We stayed for one night in order to visit Chichen Itza at 8am before the crowds. The hotel is based around a lovely historic building but the rooms, which are scattered around the grounds are really disappointing. They are very basic, worn and in desperate need of renovation. The grounds are beauti… more

We stayed for one night in order to visit Chichen Itza at 8am before the crowds. The hotel is based around a lovely historic building but the rooms, which are scattered around the grounds are really disappointing. They are very basic, worn and in desperate need of renovation. The grounds are beautiful and the pool is big and very nice. Be aware of the mozzies and other little bugs that bite all day long- we were eaten alive at the pool and my usual trusty spray from the UK was not working at all...... We ate lunch, an evening meal, and breakfast at the hotel. The food is nice, but very expensive. They clearly have a captive audience and take advantage of that. They make a big point of you not being allowed any outside food or drinks - then perhaps make your prices a bit more reasonable.... There is no direct access to the archeological site- you need to arrange transport to the entrance.

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