Wellness Hotel Diplomat

“Holidays in Mala Fatra”

4* hotel situated in quiet and remote location of Rajecke teplice (cca 5 minutes walk to the center). Staff very friendly and helpful, parking lots spacious and plentyful. Breakfast tasty and rich , however 1 coffee machine for the whole hotel is not enough. Rooms are old fashioned and the carpets … more

4* hotel situated in quiet and remote location of Rajecke teplice (cca 5 minutes walk to the center). Staff very friendly and helpful, parking lots spacious and plentyful. Breakfast tasty and rich , however 1 coffee machine for the whole hotel is not enough. Rooms are old fashioned and the carpets dirty with lots of stains in the desperate need of exchange. Beds are extremely soft, waking up with the back pain every morning. Tennis court and Bowling available in case of bad weather Also there are ashtrays everywhere and cigarette smell is quite significant in the lobby. Wi-fi signal is very poor, TV programs are all covered for SVK +CZ+ DE channels. Spa area is very nice, however opened only until 20:45 with yelling kids everywhere. It is a family hotel, so be prepared for the noise and screaming.

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“Hotel Diplomat ”

Hotel Diplomat is one of the place in heart of Rajecke Teplice location. Very nice place for relax with family (swimming pool, wellnes, restaurant). Lot of possibilities for trip (walking, running and bike).

“Definitely not a 4* hotel, it lacks a lot”

The hotel looks nice from the outside, but the inside is not so inviting. Problematic are the rooms, which (at least ours and not the cheapest one) were equipped with worn-out furniture, lack of drawers (none by the bed, only one free in the entire room), not very comfortable and very thin mattre… more

The hotel looks nice from the outside, but the inside is not so inviting. Problematic are the rooms, which (at least ours and not the cheapest one) were equipped with worn-out furniture, lack of drawers (none by the bed, only one free in the entire room), not very comfortable and very thin mattresses, the carpet needs to be replaced, stains everywhere, the absence of air conditioning in a 4* star hotel and especially in summer at +35 degrees is unforgivable. It was cleaned every day, but it can also be done better. The food, they promised a gourmet experience, but it was like from a better school canteen. There were few dishes that really charmed, but you could eat if you are not picky. Vegetarian and vegan dishes were missing. Breakfast OK, but almost always the same. However, the scrambled eggs and grilled vegetables were excellent. Wellness - big pool but very cold water, you couldn't last long even in the bubbles. Saunas OK, but small. Overall, the wellness area gives the impression that it needs renovation. The hotel is quite far from the central spa and especially the way back to the hotel is up an extremely steep hill. Although the hotel is in a spa town, it is far from the spas and therefore has no thermal water. The parking lot is not of sufficient capacity.

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“Nice hotel with one huge minus / pekny hotel s velkym minusom”

We were staying in this property from 26 to 28 july in 4 (2 adults, 1 infant, 1 child). Apartment we had was located on the second floor with inside view. Apartment was spacious, clean and really very nice. There is nothing negative to say about as we were really satisfied with it. We booked halfbo… more

We were staying in this property from 26 to 28 july in 4 (2 adults, 1 infant, 1 child). Apartment we had was located on the second floor with inside view. Apartment was spacious, clean and really very nice. There is nothing negative to say about as we were really satisfied with it. We booked halfboard too. Breakfast was ok, nothing exceptional but it was enough choice. During all the stay we had allocated one table were 2 children chairs were ready for us. First dinner was a grill made in inside atrium and was pretty nice. It was a singer singing during the evening and we had a great time. Second dinner was buffet, it was ok. I really love many options for children. Inside and outside playground. Wellness is nice. One inside pool, water round 32 degrees C. And now some really weak points. Reception staff is not really helpful. In guide book they have in lobby there are some places you should visit once staying here. There are two farms stated. I asked which one would be better to visit. Receptionist doesn't even know there are farms around. When I asked for massage she send me to wellness to ask. She was not able to call and ask for availability. As we were ready to go outside I didn't wanted to lose time going to wellness. When we came back to the hotel it was impossible to book massage as it was completely booked. But the real dissapointment was our departure day. One we checked out we wanted to visit the pool for a while before leaving. Receptionist said we need to pay extra as we are no more clients of the hotel. As DOSM of international hotel chain I am travelling a lot but it never ever happend to me. This is a huge fail as I've just left there 340€ for 2 nights.

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“Disappointment”

Well, there are more negatives than positives, sadly. There was an unpleasant smell of cigarettes in the lobby most of the times. And it is a wellness hotel!! The room had the nasty stains on the wall and a curtain had some oily stains too. Not to mention the carpet! A big monster (air-condition un… more

Well, there are more negatives than positives, sadly. There was an unpleasant smell of cigarettes in the lobby most of the times. And it is a wellness hotel!! The room had the nasty stains on the wall and a curtain had some oily stains too. Not to mention the carpet! A big monster (air-condition unit) squeezed in the corner. Definitely not to a 4* standard. However, very comfortable bed and pillows allowed us to have a very nice first night sleep. Not so lucky on the second night with a drunk couple next door making noise still at 1 am. Even with the staff being friendly and lovely, I will not be returning to this hotel.

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