The Lana, Dubai

“Outstanding Experience”

I was impressed by the elegance and refinement of The Lana, Dorchester Collection Dubai — truly exceptional hospitality throughout my stay. My visit fell just days before my birthday, and during breakfast at Riviera I was unexpectedly surprised by the maître d’, Nanouka, with a specialty from the m… more

I was impressed by the elegance and refinement of The Lana, Dorchester Collection Dubai — truly exceptional hospitality throughout my stay. My visit fell just days before my birthday, and during breakfast at Riviera I was unexpectedly surprised by the maître d’, Nanouka, with a specialty from the menu, a candle, and a Riviera keepsake. It was a thoughtful gesture, perfectly aligned with the hotel’s understated style. What made the experience even more meaningful was a conversation about music. After learning I enjoy classical music and play the piano, Nanouka mentioned the Georgian composer Giya Kancheli. When I shared that I enjoyed his work but couldn’t find piano scores, she independently followed up with links to several of them — a rare level of attentiveness. Special thanks as well to Renel at the Concierge desk for his professional and attentive assistance with my travel arrangements. Outstanding experience in every sense.

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“Effortless luxury made truly personal”

We spent a wonderful week at The Lana, and what stayed with us most is how effortlessly everything works. The hotel is beautiful, elegant and extremely comfortable, with a calm and refined design that makes it easy to slow down and simply enjoy being there. The rooms, facilities and overall atmosph… more

We spent a wonderful week at The Lana, and what stayed with us most is how effortlessly everything works. The hotel is beautiful, elegant and extremely comfortable, with a calm and refined design that makes it easy to slow down and simply enjoy being there. The rooms, facilities and overall atmosphere reflect remarkable attention to detail — everything feels thoughtful and perfectly maintained. What truly makes the hotel special, however, is the people. Every interaction with the staff was warm, natural and genuinely pleasant. The doormen welcomed us every day with humor and kindness, and after a few days returning to the hotel felt like coming back to familiar faces. Traveling as a family with a child felt incredibly easy thanks to the attentiveness of the team. Housekeeping was flawless — discreet, precise and always perfectly timed. A special thank you to the Front Office Manager, who helped us during a tense moment with calm professionalism and a delicate sense of humor that we truly appreciated. Our family will remember this stay with great warmth, and we sincerely hope to return to The Lana one day.

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“The most amazing hotel with the most incredible customer service”

We spent the last two nights of our Dubai trip at The Lana. We are huge fans of The Dorchester Collection so was very excited to visit The Lana. The hotel is absolutely stunning! The rooms are so beautiful with the most sensational views of The Burj Khalifa. Every restaurant is pure class. The roof… more

We spent the last two nights of our Dubai trip at The Lana. We are huge fans of The Dorchester Collection so was very excited to visit The Lana. The hotel is absolutely stunning! The rooms are so beautiful with the most sensational views of The Burj Khalifa. Every restaurant is pure class. The rooftop pool is amazing. But what sets this hotel apart is the phenomenal customer service! When we arrived Adam from Guest relations come and spent so much time with us. Adam knew we were DC fans and to take the time to sit with us and show us around really meant so much! He is wonderful and such an asset to The Dorchester Collection! Gateon the Food & Beverage manager was remarkable! We knew him when he used to work in Coworth Park in the UK. He went above and beyond to take care of of us and even arranged a visit to meet the chefs and have a tour of the kitchens which was a highlight of our trip! Every member of staff is so warm and friendly. Special thanks also to all of these amazing staff members for taking incredible care of us, Angelique, Vanessa, Kelvin, Sako, Augustine & Simone. The executive Chef Mr Samantha and your team. The Lana, you stole our hearts and we will be back later in the year. Every little special touch didn’t go unnoticed. Thank you for everything. Sam & Paul Bishop

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“This is a new property not Dorchester yet”

This hotel is a bit confused. It is trying be a bit like the Five and a bit like Bulgari. It’s more like a mini Five. The staff are generally attentive and mostly Russian speakers. The hotel has a nightclub on top floor. It has a business luxury vibe. Breakfast is excellent. It is a hotel for… more

This hotel is a bit confused. It is trying be a bit like the Five and a bit like Bulgari. It’s more like a mini Five. The staff are generally attentive and mostly Russian speakers. The hotel has a nightclub on top floor. It has a business luxury vibe. Breakfast is excellent. It is a hotel for players and business people who want to be cool and like the nightlife. Rooms are not well designed. Views are excellent.

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