Description
Facilities: The hotel has 146 rooms, including suites and 145 double rooms, which are located on 2 storeys and are reachable by lift. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the hotel include a cloakroom, baggage storage service, safe, currency exchange service … more
Location: This modern hotel is quietly located on the outskirts of Maidstone within a short distance of the M20 that offers quick and convenient access to many of the attractions to be found in the surrounding area. The scenic beauty of the area invites guests to embark on some pleasant hikes or day trips, to Leeds Castle for example. Links to the public transport network are a mere 250 m from the hotel and provide easy access to the city centre where guests will discover a selection of shopping and entertainment venues as well as bars and nightclubs. London Gatwick airport is 56 km from the hotel.
Meals: Various dining options are available, including a non-smoking restaurant, a café and a bar. Half board is offered as a catering option. Breakfast, lunch and dinner will satisfy appetites big and small. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Entertainment
- Aerobics
- Disco / DJ
- Entertainment for adults
- Pool table
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Parking
- Pets
- Pets allowed
- Smoking
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Bike rental
- Breakfast in bed
- Café
- Cash machine at the hotel
- Conference centre
- Fan
- Fax/photocopier
- Garden
- Hair dryer
- Heated pool
- Indoor pool
- Iron
- Luggage storage
- Meeting room
- Newspapers
- Public bathroom
- Room service
- Safe
- Security
- Serviced office
- Sun terrace
- Terrace
- Trouser press
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Kids' TV channels
- Bars
- Bar
- Snack bar
- Restaurants
- Breakfast buffet
- Menu for diabetics (on request)
- Rooms for events / banquets
- Swimming pools
- Children’s pool
- Poolside sun loungers
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Golf course
- Golf course within 3 km
- Accessibility
- Facilities for people with disabilities
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 2623 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Maidstone
Showing 4 featured reviews out of 2623 TripAdvisor reviews
T
tomashworth69
Norwich, United Kingdom
29/04/2026
“Happy stay”
Such a great hotel. Staff are all fabulous and very friendly! A special thank you to Tia. Such a happy and friendly member of staff always willing to help and solve any problems. Highly recommend !
A
Atthephoenix
19/04/2026
“Brilliant value , lovely staff”
Came with friends on a travel zoo offer ..£149 overnight stay, free drink on arrival , free coffee or alternative from the in house Starbucks and 2 course evening meal and full buffet breki . Staff were amazing, let us drop our bags off at 10 am , went over to France for a short booze run , back… more
J
john n
27/04/2026
“Recent stay I booked three rooms.”
On the whole much improved since my last stay. Food was ok but not good. Arrived slightly early, every other hotel I stay in (and that's a lot) if your room is ready then its ready here we are sir here are your keys, not here, £10-00 fee to book in early. bar prices have become much more realistic … more
S
sallyg432
Maidstone, United Kingdom
21/04/2026
“Not 4*”
Attended a birthday party & stayed overnight. Hotel is very tired, needs a refit. Buffet food at party was excellent, but breakfast was poor, cold & quite tasteless. Room service food was very acceptable. The staff were extremely helpful, but they can't do the impossible. The room was clean & comf… more
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