Best Western Plus Gardena Inn & Suites

“Great hotel”

I’m not going to lie. This is the first review I’ve written. But I just had to give this place props. Our room was very clean and spacious. Staff were very friendly and accommodating. Parking was fantastic. Bathroom was well lit And modern. 2 king beds which is normally hard to find for us. Elevat… more

I’m not going to lie. This is the first review I’ve written. But I just had to give this place props. Our room was very clean and spacious. Staff were very friendly and accommodating. Parking was fantastic. Bathroom was well lit And modern. 2 king beds which is normally hard to find for us. Elevators had special security. Where you had to use your room key to operate. Now for the bad. Pool was small but clean. The area around the hotel was a little run down but Walmart, target and jc pennys were within a 10-15 drive. Never felt unsafe in hotel or around the places we went. Great little donut shop within walking distance.

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“Disappointed Best Western Reward Member”

This hotel review is quite unique because from the outside of the hotel you would want to go somewhere else to stay because it's not located in a great area at all. However, once you get in the hotel it's a different experience. THE POSITIVES: - Breakfast was on point daily and there were sever… more

This hotel review is quite unique because from the outside of the hotel you would want to go somewhere else to stay because it's not located in a great area at all. However, once you get in the hotel it's a different experience. THE POSITIVES: - Breakfast was on point daily and there were several items to choose from. They had different entrees daily which was good. - Love the security measures of needing a key card to get up stairs. That made me feel very safe. - The evening front desk staff was attentive and friendly. - The Rooms were a very nice size...lot's of space with a microwave and refrigerator. Loved the seating area within the room -The parking area is gated which is very good due to the area that the hotel is located in. - PARKING WAS COMPLIMENTARY unlike many of the hotels by the airport. The maid service cleaned the rooms daily and made the beds. The 24 hours coffee/tea service was a hit in the lobby. The lobby was beautiful and renovated. The NEGATIVES: -The sink's hot water came out cold or partially warm. I couldn't get hot water to come out of the bathroom sink the whole stay. -The walls in the hotel were very thin and the doors as well. You can hear everything int he hall way and next door to you. -The front desk staff in the morning are not very friendly. -When I turned on the heat, the room fumigated the aroma of urination. You can tell the vents had not been cleaned. I had to spray lysol on the vents and in the room to get that horrific smell out. -The bathroom floors and walls were not clean in my room which was a concern. - The swim pool was small and outside...wouldn't never swim there in that neighborhood. - The rooms are very dated and need renovation desperately.

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“Adequate”

The hotel was adequate for our purposes. Initially, I wasn't thrilled with the location but eventually, it was okay. It was close to my family's house where we were visiting. The breakfast was okay; nothing fancy. The suite was spacious and relatively clean. But at times, the sheets and towels were… more

The hotel was adequate for our purposes. Initially, I wasn't thrilled with the location but eventually, it was okay. It was close to my family's house where we were visiting. The breakfast was okay; nothing fancy. The suite was spacious and relatively clean. But at times, the sheets and towels weren't super clean. Tiny bottles of lotion, shampoo and conditioner was problematic. We ended up buying our own products. The front desk didn't seem to bend over backwards to make us feel welcome. The lobby coffee service wasn't working two evenings and the staff didn't seem motivated to fix it.

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