Hampton Inn & Suites Mission Viejo

“Good choice!”

Located close to the highway, this was a good choice. Check-in was easy by the friendly staff. The hotel has two lifts, one of which seemed slower than the other, both rather tattered inside, unfortunately. The room was a good size. The bed was comfortable and had nightstands with power outlets on… more

Located close to the highway, this was a good choice. Check-in was easy by the friendly staff. The hotel has two lifts, one of which seemed slower than the other, both rather tattered inside, unfortunately. The room was a good size. The bed was comfortable and had nightstands with power outlets on both side--perfect for two people to charge devices at bedside. There was a mini fridge, coffeemaker, microwave, iron, and ironing board. The bathroom had a large shower (only). The shower water pressure was great! The bathroom sink water never got hot, unfortunately. There was ample counter space, and it was nice to see plenty of towels. The WiFi was strong. The hotel has lots of free, open-air parking. I would stay here again if I'm ever in the area.

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“Good stop”

Service desk great, parking great, rooms clean.room was an roll in shower room. Clean. A/C had a noise when compressor went on. Service fixed it. Breakfast was drear one morning with real pork sausage. Coffee in room and at breakfast area good.

“Hampton Inn & Suites Mission Viejo, you can do better!”

The Hampton Inn & Suites Mission Viejo staff were very professional and courteous. Upon entering the lobby area, the staff promptly greeted us. Check-in and Check-out were both easy to complete. The property overall was exceptionally clean, and the exterior/interior areas were both well maintained.… more

The Hampton Inn & Suites Mission Viejo staff were very professional and courteous. Upon entering the lobby area, the staff promptly greeted us. Check-in and Check-out were both easy to complete. The property overall was exceptionally clean, and the exterior/interior areas were both well maintained. The downward rating is for the bedroom and the breakfast. Let us start with the King Studio Suite room. The bedroom mattress, it is time to throw the mattress out; it is well past its useful life expectancy! The mattress had no cushion, no spring, or useful padding remaining. The living room sofa, it is time to throw the sofa out or donate it to a charitable organization or to college students that do not care that the sofa is sagging and stained. The bathroom sink, the water pressure was a trickling stream of water. A trickling stream of water is great for birdbaths or for children if you are worried about them leaving the water running. A bathroom sink with a trickling stream of water is not for paying hotel guests trying to brush their teeth or wash their hands. Moving on to breakfast, the chicken sausage patty and the hard-boiled eggs were just inedible and sad! After arriving promptly for the opening hour of breakfast, I made my way over to the hot items, namely, scrambled eggs, potatoes, and the chicken sausage patty. When I first saw the chicken sausage patty, I thought it was uncooked, there was nothing visually that suggested that the chicken sausage patty had been previously cooked other than the fact that it was not frozen when I put it on my plate. After tasting the tepid, speckled-gray, chicken sausage patty, I saved the remaining “meat” patty for the trash can. As for the hard-boiled eggs, I found those impossible to peel. I was not the only guest having a challenging time trying to peel a hard-boiled egg. I noticed that the other breakfast dining guests peeled eggs looked mangled like mine. The Hampton Inn & Suites Mission Viejo, a three-star rating, is extremely generous. As the No. 1 ranked lodging franchise for the last 16 years by Entrepreneur®, Hampton by Hilton — including Hampton Inn by Hilton and Hampton Inn & Suites by Hilton — serves quality-driven and value-conscious travelers at more than 3,100 properties in 43 countries and territories around the globe. The brand continues to lead its segment by providing guests with high quality, thoughtfully designed accommodations and amenities, such as modern, spacious rooms and free hot breakfast. Hampton Inn & Suites Mission Viejo, you can do better what I experienced in April 2025.

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