Courtyard Marriott Paso Robles

“Management listened and 5 STARS for that”

I booked 1 night stay as passed by before heading to Hearst Castle the next morning. I didn’t expect much from this hotel and only read the not so glowing reviews about parking cost extra, no complementary breakfast etc. If you are familiar with Courtyard brand in Marriott, you will know that Court… more

I booked 1 night stay as passed by before heading to Hearst Castle the next morning. I didn’t expect much from this hotel and only read the not so glowing reviews about parking cost extra, no complementary breakfast etc. If you are familiar with Courtyard brand in Marriott, you will know that Courtyard hadn’t provided complimentary breakfast for almost 15 years already. I recalled many many years ago, Courtyard do offer really delicious complimentary breakfast in my past business trips. Once they stopped offering that, I have changed to Hampton Inn, Fairfield and Residence Inn due to the complimentary breakfast. Instead, Courtyard has the bistro which is chic and somehow do appeal to guests who wanted something simple like coffee, Bagels, and etc. which are light breakfast in a quiet atmosphere and not the noisy morning breakfast crowd. When I read about paid parking and saw the management stating that they are aware. It is utterly to my surprise when the front desk gave me a white card to display on my car which means complimentary parking. Thumb Up Management on listening to the guests!!!! The lobby really nice! Spacious and inviting! There is a 24/7 water counter for those who wanted to get free water. I am disappointed that they no longer offer free water bottles to each room. I believe I could have asked the front desk as in Holiday Inn and Kimpton that I stayed this far during my 9D8N Roadtrip from Southern to Northern-Central California, the water bottles usually given upon check in and/or request more whenever heading out for the morning. Therefore, Management, please do provide guests 2 water bottles upon check in, this is Good Customer Service! They have swimming pool, workout room, laundry room and spa. I think this is a Great Place to hang out or gathering with F&F. Room is spacious and we are on 3rd floor overlooking the swimming pool. Quite quiet during this time of the year on Dec 26, 2025. The bathroom is walk in shower which I LOVE very much. I really do not like the bath-tub concept as transient guests. Yes, I definitely would stay again or recommend F&F to stay here too. Oops, BTW, Walmart, Kohls, McDonald, Wendy etc. just right across on the other side. About 20 minutes walking but 5 minutes drive.

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“Exceptional stay”

If you’re in town for business or pleasure this is a really good quality hotel. From the extremely clean and renovated rooms, to the small restaurant bar area, it was a great base. All the staff were really super helpful and friendly. I needed assistance with sending off a large Fed ex package and … more

If you’re in town for business or pleasure this is a really good quality hotel. From the extremely clean and renovated rooms, to the small restaurant bar area, it was a great base. All the staff were really super helpful and friendly. I needed assistance with sending off a large Fed ex package and the front desk offered to take it for me themselves!!, as I was working all day during the stay, Abraham went above and beyond and was Customer service personified. Also, a shout out to the very knowledgeable and friendly bar staff, particularly ‘Big Brian’ who was terrific and who could probably competently fulfill any role within this property. As a Bonvoy Titanium Member I would choose this hotel every time. Really lovely experience. Thank you Courtyard, you are a Marriott brand to be proud of.

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“Friendly place to stay but don’t expect breakfast to be served.”

This hotel is located perfectly in the central area of Paso Robles. It was close enough to go to all the wineries in the area as well as attend to any events or restaurants in the area. The hotel was very clean. The rooms are spacious with plenty of room for two large suites cases easily maneuver… more

This hotel is located perfectly in the central area of Paso Robles. It was close enough to go to all the wineries in the area as well as attend to any events or restaurants in the area. The hotel was very clean. The rooms are spacious with plenty of room for two large suites cases easily maneuverable inside. Atmosphere was very pleasant. We were there during the week into the weekend and there seems to be a lot of events going on in the city so there were a lot of families and groups staying there. On Friday night, it got a little noisy but not unbearable. It’s not due to the hotel but it’s the clients staying at the hotel. The best part of our stay was the staff, especially the evening/night shift front desk person Fatima. We got there a little late in the evening on Wednesday night and I wanted a cup of hot tea. There were no coffee/tea stations set up in the lobby or the dining area like many other hotels that we’ve stayed in the past have. I asked Fatima and she informed me that they didn’t have a set up like that. But then few minutes later, she brought me a cup of hot water with choices of teas for me to choose from. Fatima went out of her way to get me what I really needed that night. I will never forget her kindness and thoughtfulness to not just say “sorry we don’t have any.”. Fatima is a great example of what customer service is all about and what a caring person is like. Marriott is blessed to have a person like Fatima working there and great job on your training process! We also had a great experience with the gentleman working in the bar/restaurant on Wed 3/18/26 night and I also saw him working Friday night 3/20/26. He had a great attitude and sense of humor. Overall, your team that we came in contact with were all very pleasant and helpful. The only reason I gave 4 stars instead of 5 stars, the hotel had a sign that they had no morning cook to make the breakfast, which when we reserved and booked our stay, it advertised that the breakfast was included in our stay. When we checked in, we were told there will be breakfast served in the morning, when we inquired about it. So imagine our surprise to find out there were only coffee pots in the breakfast area in the morning and the rest of our stay.

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“Can Easily be a Better Experience!”

We had a good stay but did have a few issues: 1. The lady behind the Bistro counter was not helpful. The manager was kind enough to understand and took the breakfast off my bride's bill. 2. We discovered while checking out that our food & beverage credit cannot be “stacked.” The gentleman checki… more

We had a good stay but did have a few issues: 1. The lady behind the Bistro counter was not helpful. The manager was kind enough to understand and took the breakfast off my bride's bill. 2. We discovered while checking out that our food & beverage credit cannot be “stacked.” The gentleman checking us out said that we should have been told that at check-in. As I reminded him, he was the one who checked us in and he did not mention that. This rule needs to be changed. 3. Not providing complimentary bottled water to Elite members is a big miss. Although a complimentary upgrade was not available (Lifetime Titanium Elite), we were happy with the room darkening curtains and the linen. Can add a few more bathroom amenities at minimum cost e.g. shower cap, ear buds etc. Marriott Central Reservation had sent a message advising the hotel that I was there to celebrate my 75th birthday, however that seemed to have got lost somewhere. No acknowledgement. Lastly, it is sad to see the Management's response to these reviews. Nearly all are identical cut and paste. They can do better.

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