Omni Amelia Island Resort & Spa

“Great Business Trip”

Excellent location, our room was clean and had a fantastic view of the pool and the beach, the employees were very friendly and very helpful at all times, very relaxed atmosphere, the food was very good as well

“Adequate for Short Business Trip”

The Omni Resort Amelia Island has quite dated rooms (presents as circa 1995), but service is fantastic and common areas have been updated. I will start with the room. Room: Oceanfront Queen High Floor The room, as mentioned, was very dated. The sliding door to the balcony was stuck and did not o… more

The Omni Resort Amelia Island has quite dated rooms (presents as circa 1995), but service is fantastic and common areas have been updated. I will start with the room. Room: Oceanfront Queen High Floor The room, as mentioned, was very dated. The sliding door to the balcony was stuck and did not open. The shower was rusted and the shower dripped constantly. The toilet also ran constantly (and would randomly make loud noises). The door deadbolt would stick and not close often. The bath towels also presented as circa 1995 and were very thin. Common Areas: Common areas are quite updated and nice. There was also ample seating available. The pool area was empty most of my visit. The coffee shop, Palmetto Press, was always busy and long waits—the resort needs more staffing to keep up with demand, especially when conferences are hosted at the venue. I waited almost an hour for a coffee on a Tuesday. However, service was always friendly. Location: This resort is in the middle of nowhere! I recommend either renting a car, reserving Uber in advance, or preparing to not leave the resort. The resort is also expansive, so prepare to walk a lot (and inevitably get lost on the grounds as signage is missing along several of the walking paths). For a very short professional conference, the resort was fine. I would not stay for pleasure.

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“An Ok Stay”

I recently stayed at Omni Amelia Island Resort for a wedding, and while the trip ultimately turned around, it didn’t start the way we expected. We had booked our stay nearly a year in advance as part of a wedding block, only to find out that our reservation had been canceled due to a New York Life… more

I recently stayed at Omni Amelia Island Resort for a wedding, and while the trip ultimately turned around, it didn’t start the way we expected. We had booked our stay nearly a year in advance as part of a wedding block, only to find out that our reservation had been canceled due to a New York Life event. We were instead placed in a villa that was not in great condition and didn’t meet the standard we were expecting for a resort of this level. Dining at Surfcaster was also a bit of a letdown. The food was decent, but the service was noticeably slow, which took away from the experience. That said, not everything fell short. The pool service was excellent—attentive, friendly, and exactly what you’d hope for during a relaxing resort stay. Most importantly, the front desk managers truly stepped up. After a day of frustration after frustration, they worked hard to make things right and were able to move my wife and me into the room we originally should have had. Their effort and professionalism made a big difference and salvaged what could have been a much more disappointing experience. Overall, while there were some significant bumps at the start, the strong service recovery and great pool staff helped turn things around.

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