Aulani, A Disney Resort & Spa

“Gorgeous views, friendly staff, excessive pricing”

As I sit here on the ocean view balcony in my 1 br unit, I can’t say it isn’t beautiful. Oahu is a special place. It’s lovely and Disney has done an outstanding job bringing a slice Disney to Hawaii. What I can’t be pleased about is the cost of food. Most everyone will tell you that food prices ar… more

As I sit here on the ocean view balcony in my 1 br unit, I can’t say it isn’t beautiful. Oahu is a special place. It’s lovely and Disney has done an outstanding job bringing a slice Disney to Hawaii. What I can’t be pleased about is the cost of food. Most everyone will tell you that food prices are high in Hawaii, but that just isn’t true. There are many many places we went to enjoy dinners and total bill was just under $100.00 for four adults. Sadly, this being a family friendly property is nothing close. Every restaurant is price gouging here and there are no other alternatives other than to cook in the room. Dinner for kids at over 100 each with a price fixe menu and limited choices? I think not. You’d think there’d be a little Obama restaurant like at Disneyworld but no. Other than food options, it’s lovely. Rooms spacious, views at pool area are incredible. Fix the restaurant situation and you’ll get more bookings for sure.

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“Could be better”

Enjoyed the movie outside and the lazy river. Front desk was very friendly. However, didn’t give the wow factor. Wasn’t even close for the price one pays.

“Tropical Disney Immersion”

First off, I did enjoy my stay here at Aulani. I really did, It's just that there are weird, very DIsney quirks that bugged me. The resort is beautiful. There are 4 different pools, one being adults only and another is the Lazy River. There are multiple places to sit for the day away from children,… more

First off, I did enjoy my stay here at Aulani. I really did, It's just that there are weird, very DIsney quirks that bugged me. The resort is beautiful. There are 4 different pools, one being adults only and another is the Lazy River. There are multiple places to sit for the day away from children, near children, near the pools, on the beach in the shade and on and on, Yes the hair game if big, but I watched and there were always chairs on the beach and fatther away from the pools. I stayed on the hotel side and had an ocean view room with a king bed and balcony. I slept like a baby. The bath has a bath and shower and was loaded up with towels. Every staff member was wonderful and kind. On my way to dinner one night I saw a staff member from the cleaning crew, standing and waving hello to folks with a roll of stickers he was giving out to kids with their parents. They were delighted. being on my ownm I rented a Casabella daily at $110. It's added up, but I need shade and this is the way I could guarantee it. They are 2 seated cabanas and are comfortable. Generally the prices are siilar to other resorts in Hawaii. I did have a problem with a banana costing $5. For some reason that was a line I wouldn't cross. And finally, seeing the characters throughout the day was a delight I didn't know I would love. Here is what bugged me about Aulani which I understand is common to most Disney properties: No glassware in the room, except for paper cups for the Keurig. I was in a hotel room, not DVC. Room cleaning is only every other day. Some may prefer that, I didn't. One of the pleasures of staying at a nice resort is a room that is cleaned daily. I could call for new towels if needed. I think what frosts me the most is this all done in the guise of environmental preservation, but there is plastic everywhere here and it just doesn't add up for me. The bands for the pool are fine, but perhaps they could make them easier to remove? You need to find someone to cut it off of you. All of these are minor but it's what bugged me. It may not bother you. If you can afford it and you want to have a great famiy vacation, this is an amazing option.

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“Aulani is beautiful, but the overall experience did not match the extremely high price”

Aulani is beautiful, but the overall experience did not match the extremely high price. The room quality felt average for what we paid, and the food was shockingly expensive with no breakfast included and no affordable family dining options. For a resort marketed to families, this was disappointing… more

Aulani is beautiful, but the overall experience did not match the extremely high price. The room quality felt average for what we paid, and the food was shockingly expensive with no breakfast included and no affordable family dining options. For a resort marketed to families, this was disappointing. The staff experience was inconsistent. Some cast members were warm and kind, while others were dismissive or ignored us. It often felt like service depended on tipping expectations for things I would gladly do myself. Activities were limited and booked up immediately. For a resort of this size and cost, I expected enough availability for all guests to enjoy the full Aulani experience. We also experienced a full‑day power outage with no communication from the hotel. No updates, no explanation, and no real accommodations beyond someone singing from a balcony. For the price point, this lack of communication was unacceptable. Overall, the resort is visually stunning, and we made great memories, but the value simply wasn’t there. Our best experiences were actually off‑property during excursions. Aulani is beautiful, but not aligned with the cost.

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