Found Hotel Chicago River North

“Perfectly situated Bohemian Boutique”

Whoever developed Found understood the cornerstones of location and service in the hospitality industry. An unpresuming building opens onto a Spartan but genuinely comfortable lobby. Staff is incredibly accommodating. From granting us an early check-in after a grueling 25 hour train ride, to storin… more

Whoever developed Found understood the cornerstones of location and service in the hospitality industry. An unpresuming building opens onto a Spartan but genuinely comfortable lobby. Staff is incredibly accommodating. From granting us an early check-in after a grueling 25 hour train ride, to storing coats, to fetching ice, to spending an afternoon trying to retrieve our friend’s phone left in an Uber (unsuccessful but the young lady suggested we punt while still time to make T-Mobile in time to get her a new one in time for her U er home - successful. She made it home after our concert at the Chicago Theater) The idea of a communal kitchen with shared refrigerators seemed strange, but by the second day was quaint, fun and a way to meet people. The basement laundry proved invaluable to our four week road trip. Finally, the location is perfect. We walked many placed and only required one long Uber ride to Oak Park, which isn’t close to anything but Oak Park - still well worth the trip. There were the inevitable hiccups, but staff was incredibly attentive and when we return to Chicago (we loved it), it will be to the Found. Thank you to our wonderful travel agent for finding the Found.

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“Small room, great location”

Pros: Check in and out was very easy. Room code was convenient (no need to remember a key) and the location is GREAT. We were in room 210 and it was very quiet (back side of building). The attached restaurant/bar is cool. Cons: The room was EXTREMELY small and there was no ventilation. We figur… more

Pros: Check in and out was very easy. Room code was convenient (no need to remember a key) and the location is GREAT. We were in room 210 and it was very quiet (back side of building). The attached restaurant/bar is cool. Cons: The room was EXTREMELY small and there was no ventilation. We figured out that the windows opened, and that helped until it started raining.

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“It is not a hotel, it is hostel or dorm I do not recommend The Found Hotel in Chicago at this time”

Southwest Airlines recommended this hotel. I do not recommend The Found Hotel in Chicago at this time, mostly because of upper management and investors above the hotel manager. How do I describe the Found? A step up from a hostel/dorm, but a step below even a basic hotel like Motel 8 or Hilton. I… more

Southwest Airlines recommended this hotel. I do not recommend The Found Hotel in Chicago at this time, mostly because of upper management and investors above the hotel manager. How do I describe the Found? A step up from a hostel/dorm, but a step below even a basic hotel like Motel 8 or Hilton. It lacks identity, it does not know what it wants to be. The owners just want money, coin op laundry has a higher rate of return and lower start-up cost. The marketing on their website is far from reality. They are repurposing old buildings great. However, since for-profits want to recoup investments asap I feel like I am in an incomplete renovation and being charged as if it is brand new and complete. For a few bucks more one could stay at a Hilton. The website has no details on accommodations No cups for water No hand soap Views are non-existent The AC unit has a really bad coil whine Everything next to the hotel is closed Room service clearly isn’t done every day, second day here as of writing this, and could clearly tell my room had not been touched by the cleaning staff. Bath towels were not replaced. I know they have cleaning staff I’ve seen them. The Found is more of a hostel or a dorm, and it needs to market itself as such and charge like one too. Staff and general manager are friendly and accommodating and in tight spot with what seems little to no support from national. I feel like the Found is in a soft opening phase, as they are willing to hear feedback. I’d like this to succeed but they got to set the expectations and value for money right at the webpage. If one can’t get a sense of the accommodations walk away. If you smoke pot there is a dispensary across the street They don’t charge for Wi-fi I don’t watch TV, so I didn’t check that I may amend the review at the end of my trip, if things improve that is only fair. The photos by others don't lie it really does feel like a dorm.

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