Springhill Suites By Marriott Tarrytown Westchester County

“Be early to breakfast!”

The hotel was clean and decent, but last time I checked, their complementary breakfast ends at 9am. Guests beware that this means that the kitchen will start to close down at 8:40… and while the late-comers are trying to get their breakfasts, kitchen staff will be putting items away around you and… more

The hotel was clean and decent, but last time I checked, their complementary breakfast ends at 9am. Guests beware that this means that the kitchen will start to close down at 8:40… and while the late-comers are trying to get their breakfasts, kitchen staff will be putting items away around you and making sure toppings are put away before the oatmeal is gone and making sure that all the milk is in the fridge before putting away the cereal and that the waffle makers are turned off, so your waffle won’t cook through in a timely manner. And just before you take out your underdone waffle, the staff will swiftly clear away the syrup and all toppings. Breakfast was delicious, just be down early. ( I have ann even better idea. Hotel staff could wait to close down the kitchen until 9 o’clock in the morning and THEN put away all of the kitchen things without the guests in the way.)

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“not a 5 star accomodating property”

My stay was one night, December 13, 2025. The purpose of the stay was to attend a National Fraternity's local Chapter's Alumni Club Holiday event at an Elk's Lodge on the other side of the river. The hotel was an easy 20-minute drive from the rental car area at HPN (Westchester County Airport). … more

My stay was one night, December 13, 2025. The purpose of the stay was to attend a National Fraternity's local Chapter's Alumni Club Holiday event at an Elk's Lodge on the other side of the river. The hotel was an easy 20-minute drive from the rental car area at HPN (Westchester County Airport). The parking is tight at the hotel entrance. I'm a handicap placard holder, and there were five spaces allocated for handicap patrons. I got to the front desk and was greeted. My estimated arrival time was 3:00 pm. Due to flight delays, I arrived closer to 5:30 pm. My keys were ready, I noticed my card was already charged, I handed my ID, and away I went to the room. I was told my room, #104, was on the first floor and to take the elevator down. I was confused, wasn't it on the first floor? It had to be explained a few times (I'm not the sharpest tool in the shed), the lobby is on the 3rd floor, the parking lot is on a hill, the structure of the hotel is in a valley. My room is on the first floor. It did sink in. Off into the elevator I go, a short trip around the corner. Once I exit the elevator, I turn left, and now I'm at room 118. I requested a roll-in shower for the room. I'm an above-knee amputee, and a regular tub usually isn't easy. At the front desk, I was told all the roll in the shower rooms were on the first floor. I haven't stayed in many hotels since the amputation, maybe 4 all Marriott Brand, and this is the 2nd hotel where the handicap rooms were the furthest away from the elevator. I don't understand this design at all. Someone was not thinking about convenience of a person walking with a cane, crutch, or rolling in a wheelchair. I enter the room, and the HVAC unit is on full blast, and the temperature is 54 degree Farenheit. I'm not a fan of these wall units, I prefer a central HVAC system as they are quieter. I make the change to temperature, change the setting from cooling to heat, and it starts to warm up. I turn on all the lights. ALL OF THEM! The room is still very dark. The room is very spacious, however there isn't enough lighting in the room. There is a light over the wet bar area, a light on the desk, and two lights over the king bed. It was very dark, an additional lamp or two would be nice. The bathroom is nice. Clean, big (with a phone, how 1990s) and a spacious roll in shower. The bathing liquids are bolted to the wall which is a pain. I noticed there isn't a folding seat from the wall for a wheel chair user. I rectified this when I went up to the 3rd floor to leave for the party stopping at the front desk to request a shower chair. I let the staff know I wouldn't be in the room for a bit and the chair could be left in there during my absence. It was. The shower head is a bit clunky. Instead of feeding the shower head into a loop to keep it mounted to the mechanism, it had this extra mount to feed into a screw looking type thing. Seemed unnecessary to do that. There was some activity at the bar when I arrived at 5:30 pm, gone when i got back from the party at 11:20 pm. I didn't partake in the breakfast. Check out was easy and friendly. It did snow there on the 14th, part of the polar vortex. The parking lot nor side walk was properly cleared, especially the sidewalk by the handicap spaces. Again, people without a disability not actively thinking on how to make a person with a disability's life a bit more accomodating and less stressful. It was an o.k. stay, it could have been better.

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“Fall weekend getaway”

The hotel if conveniently located for a visit to Sleepy Hollow. The price was fair and not overly expensive. There was plenty of free parking. The hotel staff were not the friendliest I have ever met, very business like. The room was ok. The bathroom needed updating as well as more lighting g by th… more

The hotel if conveniently located for a visit to Sleepy Hollow. The price was fair and not overly expensive. There was plenty of free parking. The hotel staff were not the friendliest I have ever met, very business like. The room was ok. The bathroom needed updating as well as more lighting g by the sink. The only there was around the mirror. To make the area brighter you need to run on light in the bathroom part where the toilet and shower are. If someone was in there the lighting by the sink was insufficient. After spending the entire day out and getting back in the evening we found our room was not cleaned. We had to call to get towels delivered so we could shower in the morning. The free breakfast was sufficient and the staff was constantly trying to keep the food stocked. While we were there there were two different female sports teams staying and they did a great job depleting the food as fast as it was put out. The kitchen staff did a great job trying to keep enough food out for everyone.

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