Andon Lapa Suites

“Nicest view”

Car parking may be complicated. They have another parking gross to the street and probably at the end you will find the space. Service is very nice and everyone is friendly. Rooms are not too big and ours weren’t clean. I didn’t like the food and the breakfast was quite poor. Beach area is great an… more

Car parking may be complicated. They have another parking gross to the street and probably at the end you will find the space. Service is very nice and everyone is friendly. Rooms are not too big and ours weren’t clean. I didn’t like the food and the breakfast was quite poor. Beach area is great and pool has nice farm water. The view is the best.

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“Lots of potential, but just missing the mark.”

We had reserved a deluxe suite, assuming that this would include a seating area with comfortable chairs and a table, as in the photos. We were extremely disappointed to discover that our “suite” was basically a family room - one double bed and two twin beds!!! Nowhere to sit at all! When we asked f… more

We had reserved a deluxe suite, assuming that this would include a seating area with comfortable chairs and a table, as in the photos. We were extremely disappointed to discover that our “suite” was basically a family room - one double bed and two twin beds!!! Nowhere to sit at all! When we asked for the room we had booked, showing the photos, we were told that this was it, and there was no option to change. As a couple, we didn’t use the twin room for a whole week - such a waste, and completely NOT what we had expected! Essentially, we ended up with just a double room; no bath, no seating area and no tea/coffee making facilities. We even had to ask for robes. It was all so disappointing. The hotel is a large, impersonal complex of three buildings, set on steeply sloping terrain, on the outskirts of Sarandë. It’s located about a kilometer away from the nearest decent restaurant (no bus) and there are lots of roadworks on the way into town for walkers. The beach is not private; anyone can (and does) just walk up and use a lounger. It’s shingle, and shelves very steeply, so it’s difficult to get in and out of the sea - and not at all suitable for small children. We didn’t appreciate the drones hovering right overhead. The outdoor pool needs a really good clean! Black mould is coating the steps (and the floor and walls too, in places.) There is a general air of tiredness and lack of maintenance throughout the complex. The sauna and steam room did not work in our building. Reception is unstaffed for long periods of time, and the internal phone goes unanswered. For a 4-star hotel, I would have expected a more professional approach from some of the staff, although others were great! On one afternoon there was a power cut - we couldn’t use the lift for four hours, the water and the fridge stopped working and obviously none of our devices charged up. The whole experience was just disappointing.

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