Mango Bay All Inclusive

“Beautiful hotel with amazing staff”

We recently stayed at Mango Bay in Barbados for a family holiday in March and we absolutely loved it. The resort is beautiful, with well-appointed rooms that have everything you need for a comfortable stay. The pool and beach areas are both fantastic, making it easy to relax and enjoy the surroundi… more

We recently stayed at Mango Bay in Barbados for a family holiday in March and we absolutely loved it. The resort is beautiful, with well-appointed rooms that have everything you need for a comfortable stay. The pool and beach areas are both fantastic, making it easy to relax and enjoy the surroundings. What really made our trip special was the incredible staff. We were travelling with a toddler and everyone was so kind, warm, and accommodating. It made a huge difference to our experience. A special mention goes to the restaurant team who made every meal a pleasure: Daniele, Maria, Faith, Kevin, and Rhianna. Damian, the barman, was fun, friendly, and always added great energy to our stay. Overall, it is a wonderful place for a family getaway and would eagerly return

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“Lovely hotel but it just didn't live up to the expectation.”

This is a really tough review to write - should I have given it 5 stars, maybe but there are just a few things that it's missing. The hotel is getting tired. I know that's the Barbados charm but it does need some money spending on it. I can understand the owners are probably going to see how the o… more

This is a really tough review to write - should I have given it 5 stars, maybe but there are just a few things that it's missing. The hotel is getting tired. I know that's the Barbados charm but it does need some money spending on it. I can understand the owners are probably going to see how the opening of the new Royalton next door affects them but they need to lift their game a little to keep people coming back. The hotel's entrance is lovely - it gives you a feeling of luxury and welcoming and makes you glad you chose Mango Bay. The rooms however are a different story. Ours was tired, the cupboards didn't close properly, the bathroom was quite damp and it generally needed some TLC. We stayed from a Wednesday for 6 nights. We were in the block overlooking 1st street and when we arrived the couple in the room next door to us asked us if we had ear plugs. We looked quizzically at them and then they explained that 1st street gets quite lively Fri/Sat/Sun nights - and oh does it. Some nights we felt as though the bar goers were in our room :) We managed to acquire some melatonin from Massy supermarket which helped with the sleeping. The hotel pool is a nice change from the sea - and maintains the sunshine right until sunset. The beach is lovely and couldn't be easier to get to from the hotel as it's literally in front. Beach and pool loungers are reserved early by people so beware - if you're one of those that likes to chill out and not worry about getting a lounger early you're going to be upset by the towel laying crowd. I don't know why people do it - it's sad really. There were even couples reserving beds at the pool and the beach and alternating their day between the two! Hotel maybe needs to introduce a policy to curb that behavior. We found the food perfectly adequate. Very little variety though if it was a buffet but the occasional a la carte meals were fine. There was one evening that the buffet was 'Mexican' style - which we were quite excited about as we love Mexican food - but it turned out to be the same salad and meat offerings as all of the other buffets we'd eaten at the hotel with the addition of flavoured rice (the Mexican twist). Drinks were prepared with great attention to detail - the bar staff actually knew how to mix cocktails rather than pouring it from a pre-mix bottle. The watersports were all free, ranging from waterskiing to kayaking, to small catamarans. The watersports staff however seemed very unenthralled with their jobs and quite often aloof in their interactions with us. The hotel did lay on entertainment every evening which was nice and the restaurant and bar staff worked really hard to cater for the guests needs. A nice touch to the hotel was a free 2 hour catamaran trip up the coast.

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“Maybe the last time at Mango Bay”

We have stayed many times at Mango Bay, but this may be our last visit. This is not the fault of Mango Bay Hotel, but exterior factors. First the beach has altered. When we first went to Mango Bay, you descended steps to the beach, but because of tides and storms, the beach is now level with the … more

We have stayed many times at Mango Bay, but this may be our last visit. This is not the fault of Mango Bay Hotel, but exterior factors. First the beach has altered. When we first went to Mango Bay, you descended steps to the beach, but because of tides and storms, the beach is now level with the board walk. This means the beach is smaller and you have a very steep descent into the sea and some people may struggle getting out of the sea back onto the sand. Secondly, the new Royalton hotel being built next door. This new hotel is massive. Think of the big hotels you find on the Spanish Costas and then double it. This small bay is already becoming crowded, so where are they going to put all the sun beds? It is a large brutalist building completely out of character with Mango Bay Hotel and the neighbouring Sandpiper. The rooms at Mango Bay are still dated but some have been given a “facelift”. My attitude is, I do not come on holiday to live in my room! Providing the beds are comfortable and they are, and the bathroom has plenty of hot water and it does, and the house keeping is good and it is, then that’s OK for me. My only criticism of the room is that it needs more power points rather than an extension inside the wardrobe. The dining is good, but could have been better. This criticism is based on what seemed to be a staff problem in the kitchen on some nights, so service was sometimes slow and haphazard with some a la carte nights becoming buffet nights. But the quality of the food is good. The highlight of the hotel is its staff. They are always very helpful, very friendly, always wanting to share a joke. They want you to enjoy your holiday. As I said, maybe our last time here. But we are considering one of the other hotels in the Mango Bay group. If the other Mango Bay group hotels run on the same ethos, I’m sure we will have a great time.

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“Location good but hotel very tired - rooms need a major update m. Disappointing to say the least”

Here is my honest review, which has been hard to write: Location is good and beach is fine, but hotel is very tired - mould on ceiling in bathroom, bathroom mirrors need replacing, plug sockets need replacing, furniture has seen better days, beds need updating. Was left many evenings without clean … more

Here is my honest review, which has been hard to write: Location is good and beach is fine, but hotel is very tired - mould on ceiling in bathroom, bathroom mirrors need replacing, plug sockets need replacing, furniture has seen better days, beds need updating. Was left many evenings without clean towels (no towels were provided). Many requests for towels which should be automatically provided each day. Brochure said hotel had a spa, but this was closed months ago. Staffing problems are major, and the hotel kept changing a-La-Cart menu to buffet, which was regularly below standard. When you pay for a-La-carte, you expect to be waited on. Several times breakfast, lunch & dinner were delayed due to them “not being ready”, meaning a half hour wait beyond your dedicated time slot. Some mornings, beach staff were late and did not put out sun beds, so guests had to put their own out. A lot of sun beds are falling apart and need replacing - same with the parasols. The beach towels are faded and tatty. Hotel needs a complete renovation - everything is done on a tight budget and it is very noticeable. This should be a 3* hotel and the price should reflect that - paying over £10k, I would expect a higher standard. Was extremely disappointed and would definitely not visit again.

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