The Westin Porto de Galinhas - All Inclusive

“Wonderful 10 days vacation”

We stayed for 10 nights. We hold Bonvoy Platinum status. Upon arrival, we requested the sea view room and they made it happened :) Check in was smooth was silk and we received warm greetings from managers. We did feel that we are treated super well from the start and it continued to the end :) ... more

We stayed for 10 nights. We hold Bonvoy Platinum status. Upon arrival, we requested the sea view room and they made it happened :) Check in was smooth was silk and we received warm greetings from managers. We did feel that we are treated super well from the start and it continued to the end :) Room was spacious and clean, and we enjoyed towels art by housekeepers everyday. On 6th day, they offered us an upgrade to Villa. It was due to the corporate event and the hotel was fully booked. But it was very generous of them, and enjoyed a large villa with a private pool for last half of the stay. There are several restaurants you can eat. Restaurant Tuna, Velas (Asian cuisine) and Galinhas Bistro (Latin America cuisine) are opened only for dinner and need reservations. If you stay 4 nights, you can have dinner at Tuna once, stay more than 7 nights then you can have dinner at Velas and Galinhas Bistro once. (At least that is what we read) However, managers reserved a table for us 2 nights at Tuna, 2 nights at Velas and 1 night at Galinhas Bistro so that we can try every course menu they have. Another great treatment by them :) Tuna tartar, beef tartar and steak at Restaurant Tuna were superb quality. I enjoyed every dish at Velas. Presentation of all dishes were exquisite and quality was excellent. Absolutely fine dining. Highly recommended! Food truck opens for lunch time and offered different menu everyday, burger was sooo good! Chefs were super friendly and nice. Breakfast buffet was pretty much same everyday though the chef cooked our omelettes everyday was amazing. They offered various menu for lunch and dinner buffet. One day, we had filet mignon at dinner buffet. Yes, that was amazing! We had quite few slices :) Some authentic local/Brazilian dishes were quite distinctive and were not really for us. But there were so many other dishes to choose from, so our stomachs were always full. ;) Ice cream station was by the pool, and vanilla ice cream was very tasty. It tasted like good old days ice cream for me. The girl at ice cream stand came to say good bye on our last day, that was very sweet :) There are two bars, pool bar and next to reception. In addition, there are fridges filled with bottles of water, cans of Pepsi, Sprite, various international beer like Heineken, Budweiser and some German beer (forgot the name but it was good). You can take what you want and bring them to your room. There was a sparkling wine station which you can tap by yourself - that was cool. The bar next to reception / lobby was our favorite. We had espresso martini every night (they opened at 15:00 until 1:00? Or something) Bartenders were all good and we were happy with our cocktails. They had live music, and different artists played every night. They had karaoke night too. It was very cozy atmosphere with excellent live music and cocktails. One thing that I should mention is that most of staff do not speak English. If you speak Portuguese, Spanish and maybe French? Then, you may be ok. Managers and some staff did speak English, so they helped us a lot, and we appreciate your support and service! Although most staff did not speak English, they all were patient and tried to help and listen to us using google translate to communicate. We did not feel we were abundant at all. For example, bingo game was held by the pool one day. Everything was in Portuguese, but one of the staff of kid’s and leisure team stood by us and assisted us. That consideration, we see it as top service :) Despite the language barrier, hard working, warm and friendly staff made our stay very special, cozy and fun. Thank you all for the great service, we had a very pleasant and relaxed vacation :)

less

“WOW”

you will be WOWed by the reception area, the decor and the coral carpet the gardens upon arrival You will be WOWed by the food offering and you will think ‘but it doesnt make sense, it supposed to be all inclusive’ you will be WOWed by the tropical setting, the beach but prepared to be SUPER WOW... more

you will be WOWed by the reception area, the decor and the coral carpet the gardens upon arrival You will be WOWed by the food offering and you will think ‘but it doesnt make sense, it supposed to be all inclusive’ you will be WOWed by the tropical setting, the beach but prepared to be SUPER WOWed by Guido, Ana- Laura and their team of ‘nothing-is-too-much-just-tell-me-what-you-need’ attitude of Adrian, Romina, Alexandre, Edu, Edgar, Williams and so many other fantastic people that made our 3 day stay to be extended in A SIX DAY STAY as we couldn’t have enough. Guido, Ana-Laura… THANK YOU…from the bottom of our hearts… your spectacular hands-on attitude is rare and doesn’t go unnoticed. You should be VERY proud of the property you run. We certainly are!

less

“5 Star+ Exceptional.”

So I have to start by saying, I really don’t recognise any of the negative comments from the previous guests reviews!!! Not sure where they stayed but it couldn’t have been the same place we stayed. As Lifetime Platinum Elite Members, with 15 years of stays at Marriott hotels, I feel well placed... more

So I have to start by saying, I really don’t recognise any of the negative comments from the previous guests reviews!!! Not sure where they stayed but it couldn’t have been the same place we stayed. As Lifetime Platinum Elite Members, with 15 years of stays at Marriott hotels, I feel well placed to say this hotel, is without doubt, one of the best hotels we have ever had the pleasure to stay at. From the minute we arrived, we were made to feel so very welcome by every single person we came into contact with. Guido, Anna-Laura, Adrian, Edgard, Williams, Alexandre, Romina and the entire team (sorry I can’t mention you all) made our stay exceptional and I can’t praise them highly enough. They are a fantastic team and I have to say, I have never witnessed such a hands on and visible management presence at any other hotel we have EVER stayed at. This proactive approach really does result in an amazing experience for guests. From the restaurant team to the ladies in the spa, reception team, housekeepers, porters and pool team, nothing was ever too much trouble. We even extended our initial 3 day booking to 6 days just because of the team and how they looked after us. Our room had amazing garden views (none have views across other properties as per a previous review!) with a nice balcony. The room was very clean and spacious and the bed comfortable. We eat at all the restaurants across the resort during our stay and the food at each one was absolutely amazing - the chef and his team should be commended. The quality and variety was 5 star and we never felt bored with the choices. There seemed a lot of fun to be had around the pool with plenty of entertainment for all ages and the ice cream trolley, food truck and mobile sparkling wine trolley were amongst my favourites!! Something for everyone and I can’t fault it one single bit. Without doubt this place is the best 5 star all inclusive resort we have ever had the pleasure to stay at. Guido and Anna - Laura and their entire team are to be congratulated on every aspect of this stunning resort. You should be very proud guys. We will be back.

less

“Wonderful beach. Resort experience.”

ice cold room. Plenty of fresh air with balcony. Good internet. Kind service. Water flow is a little low…i was there for one day only…it might be a bummer for a longer stay. The beach is perfect…rough and beautiful when we visited. This Westin has the strong feel of an all-inclusive resort…