The Charlee Hotel

“Best Location”

What a great stay at a fantastic hotel. The location cannot be beat. You are right in the mix here. The rooms are very spacious. The rainfall shower in the room was a highlight for me. The complementary breakfast was excellent. The entire staff at the hotel was superb. I will definitely be staying … more

What a great stay at a fantastic hotel. The location cannot be beat. You are right in the mix here. The rooms are very spacious. The rainfall shower in the room was a highlight for me. The complementary breakfast was excellent. The entire staff at the hotel was superb. I will definitely be staying here again when I return to Medellín!

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“Great Service!”

Experience was great! Edison needs to get a lot of recognition because he really made our stay better. His professionalism, kindness, and attention to detail did not go unnoticed. Whether it was quickly handling requests, offering helpful recommendations, or simply checking in to make sure everythi… more

Experience was great! Edison needs to get a lot of recognition because he really made our stay better. His professionalism, kindness, and attention to detail did not go unnoticed. Whether it was quickly handling requests, offering helpful recommendations, or simply checking in to make sure everything was perfect, he consistently exceeded expectations. What stood out the most was his genuine attitude and willingness to go the extra mile without hesitation. It’s rare to come across someone so dedicated to providing exceptional service, and it made a huge difference in my overall experience. Thank you again for such outstanding service!

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“Customer Review”

Thank you, Edison, for your hospitality, outstanding service, and support during our stay at the hotel.

“The Wonders of how a hotel can get better every time you stay”

This Hotel Gets better and better every time I stay. The welcome is always very pleasurable, in the heart of el POBLADO you can walk anywhere you want from the Hotel and anything you need is just steps away. Let's talk about what makes it so great the bed is comfortable, room spacious and nice, ro… more

This Hotel Gets better and better every time I stay. The welcome is always very pleasurable, in the heart of el POBLADO you can walk anywhere you want from the Hotel and anything you need is just steps away. Let's talk about what makes it so great the bed is comfortable, room spacious and nice, room options with jacuzzi is also available but what makes the hotel great for me its the staff by far. While continuing on my usually schedule when I visit I was invited to an event in the hotel which turned out to be great. Met the Hotel head Chef Yamid who while hosting the event went out of his way to Make me feel comfortable and at home seeing that I was at the event by my self he not only introduced him self to me but sat down with me every couple minutes he had free. Yamid knowledge and love of food was only outshined by his dedication to Ensuring the best the best experience for the guest in his restaurant. Which brings me to the restaurant staff who also saw me alone and at times uncomfortable being it was valentines day and all and I was the only one sitting alone and all took extra care to pass by and see if I was okay and even talk to me about different things like the food, chef and the wine presenter that was present. It just felt like I was surrounded by friends when ever I saw staff members I did not see employees but instead felt like a good friend was present. Moving on to the rest of my stay I have to say that the Hotel Concierge or Host Jessica ,who invited me to the dinner was very professional and the architech of my experience as she probably is with all of the guest. From the beginning to the end she helped me with all my needs and ensured I was comfortable my entire stay. Her attention to detail and work are the reason I now am open to trying New types of food. Previously to staying at the CHarlee I stayed at the four Sasons in Bogota and thought there was no better experience but thanks to the Jessica, Yamid and the rest of the staff at the Charlee Ive been proven wrong. A true testament to the staff being the heart of the guest experience. Please Check out the photos below of my dinner.

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