Hotel La Merced

“historic building”

I stayed at La Merced Royal with a group of four. We had a double room with two beds and two single rooms. The double room was large and comfortable. The single rooms were on the small side. The rooms look out over the interior courtyard, sometimes separated by an open passageway. The hotel is… more

I stayed at La Merced Royal with a group of four. We had a double room with two beds and two single rooms. The double room was large and comfortable. The single rooms were on the small side. The rooms look out over the interior courtyard, sometimes separated by an open passageway. The hotel is in a beautifully reworked historic building in an excellent location next to the wall and across the street from a historic theater. From the hotel we could walk to any of the walled city attractions in minutes. I liked the modern design of the new interior construction and the pool area--while the pool was small, it was perfect for a dip after long days of sightseeing and had an attractive waterfall feature. We also enjoyed the sunset from the rooftop terrace, which also featured a jacuzzi, although we didn't use it. As the breakfast wasn't included, we didn't have it, but we did order morning coffee several times and it was delivered to our rooms promptly and without charge. The service was generally good although the front desk people didn't always have the best information; it really depended on the staff member. They were all very friendly, though. One of the staff arranged a private van to take us to Santa Marta, which was helpful, though the van service was just OK and on the expensive side, certainly could have been better.

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“Ask for the top floor”

This is a cool little boutique hotel. The location is perfect for touring the city center. If you get one of the two top-floor rooms, your door opens to the sun deck and jacuzzi, and you have a nice view of the ocean during the day. There is no elevator, so anyone with issues climbing stairs sho… more

This is a cool little boutique hotel. The location is perfect for touring the city center. If you get one of the two top-floor rooms, your door opens to the sun deck and jacuzzi, and you have a nice view of the ocean during the day. There is no elevator, so anyone with issues climbing stairs should do the opposite and request the first floor. The staff here are all very nice and overall I did have a great stay. I would have given this hotel 5 stars, but did have to deal with a few quirky things like getting charged again even though I had pre-paid, and having to get a new access card every evening. I figured out why I needed a new card every day, as on my last day, I happened to be in my room when the housekeeper asked me to leave my door open because she said every day her key wouldn’t work (so I assume they had to reset it for her, therefore deactivating my access).

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“A Room With A VIEW!”

Just nine rooms, historic, inside the wall, overlooking the Caribbean, this hotel is old but quaint....like it should be! The view on the fourth floor is incredible, especially at sunset and when the city is lit up. Helpful staff, friendly and customer oriented. A small pool on the bottom floor and… more

Just nine rooms, historic, inside the wall, overlooking the Caribbean, this hotel is old but quaint....like it should be! The view on the fourth floor is incredible, especially at sunset and when the city is lit up. Helpful staff, friendly and customer oriented. A small pool on the bottom floor and a hot tub on the fourth. This hotel has a great location.

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