Movich Hotel Cartagena De Indias

“An unforgettable stay in Cartagena”

Movic hotel: A Hidden Gem in Cartagena From the moment I arrived, the staff welcomed me with warm smiles and exceptional hospitality. The room was beautifully decorated, clean, and spacious, providing a cozy retreat after a day of exploring. The hotel is ideally located, just a short walk from t… more

Movic hotel: A Hidden Gem in Cartagena From the moment I arrived, the staff welcomed me with warm smiles and exceptional hospitality. The room was beautifully decorated, clean, and spacious, providing a cozy retreat after a day of exploring. The hotel is ideally located, just a short walk from the vibrant city center and the beach. It made it easy for me to explore local attractions, enjoy delicious street food, and soak in the lively atmosphere of the area. I particularly enjoyed the rooftop pool, where I could relax while taking in the breathtaking sunset over the city. The complimentary breakfast was a delightful start to my day, offering a variety of fresh local options. The staff went above and beyond to ensure that my stay was comfortable. They provided excellent recommendations for restaurants and activities, making my trip even more enjoyable. Overall, my stay at Movic hotel was nothing short of fantastic. I highly recommend it to anyone looking to experience the charm of Cartagena. I can't wait to return!

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“Nice stay but not 5 star quality service”

We enjoyed our stay but service was not 5 star. When we arrived we were told our room would be ready at 3pm. When we returned at 3 the room still was not ready. We were told it would take 20 more minutes. Once in the room we noticed the a/c was leaking. Our safe battery died on the second day… more

We enjoyed our stay but service was not 5 star. When we arrived we were told our room would be ready at 3pm. When we returned at 3 the room still was not ready. We were told it would take 20 more minutes. Once in the room we noticed the a/c was leaking. Our safe battery died on the second day. The clock in the room was not set….details that a five star hotel should pay attention to. When we checked out we were not given a receipt. We were told to get it “from expedia,” nut our trip was not booked on expedia. The pool was lovely, as was the lobby and restaurant. We got a good rate, but had we paid more, i would have been disappointed. They need to work out the bumps if they are to call themselves a 5 star hotel.

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“Lacks real 5-star service and accommodations”

First, the location is spectacular. And the rooftop pool and restaurant area are fabulous. But for us, everything else feel short, especially our five star expectations as this hotel as rated as part of SLH. The rooms are tired. The woven floor rug was filthy and looked disheveled and worn. The fu… more

First, the location is spectacular. And the rooftop pool and restaurant area are fabulous. But for us, everything else feel short, especially our five star expectations as this hotel as rated as part of SLH. The rooms are tired. The woven floor rug was filthy and looked disheveled and worn. The furniture is old and low quality. It’s impossible to open and close the drawers, they do not glide. The bathroom is mediocre. No bathtub. Double showerhead and in the early evenings while everyone was showering, hot water ran low. The bathroom design is basic and definitely nothing reminiscent of a top hotel brand. A basic counter with no storage shelves anywhere and an outdated hairdryer. Shower water sometimes leaked onto the floor. The included breakfast was terrible. The quality of the food was not good. The service was painfully slow and often brought partial or wrong orders. Usually the restaurant was full because there are only seven or eight tables, and with all of the rooms, they cannot accommodate everyone that shows up at popular dining times. There’s no need to even pay for breakfast here. Walk out the front door and there are many other options of better quality. Service at the rooftop bar was much better than the downstairs breakfast area. When we contacted the front desk for various requests, sometimes they were handled efficiently, and sometimes they didn’t understand what we were saying or they just ignored our request for things like towels or ice. The person checking you in is also the concierge and it appears they probably get some form of a kickback for activities bookings. They book on your behalf. Did not feel like I could trust the recommendations. There was usually only one person working the desk. So if they were already helping someone, it was frustrating to stand around and wait. Staying over New Year’s we were required to book 5 nights here which was far too long. Even if the hotel was superb there’s just not enough to do in the town for five nights. They probably required this because they know people would not want to stay this long otherwise. Several nights here is plenty.

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