Ghl Hotel Montería

“Excellent hotel next to shopping mall”

The hotel is located close to the city center and next to a shopping mall (direct access). The hotel offers nicely styled and made rooms and suites. In addition it has two very good restaurants, a spa, conference facilities and roof top swimming pool - with a great view over the city. The rooms h… more

The hotel is located close to the city center and next to a shopping mall (direct access). The hotel offers nicely styled and made rooms and suites. In addition it has two very good restaurants, a spa, conference facilities and roof top swimming pool - with a great view over the city. The rooms have air condition - quite essential in such a hot place. The hotel is very tidy and clean. The staff is very friendly, polite and helpful. We appreciated a lot the service and the ability to make a lot possible for us. The shopping mall next door offers plenty of shops, restaurants and a supermarket (“exito” which offers almost everything from food over clothes to electronics and bicycles). Thanks to opening times every day one can get almost everything one may or may not need. The entire compound is quite large and creates sort of a bubble of calm, chilled and style in this turbulent, busy and hot city.

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“Great stay”

We had 5 nights here, the staff are helpful and friendly, helped us with our phone connection when we had problems with our Colombian SIM card. The room was comfortable, the A/C is a bit noisy and tends to make everything feel damp, good shower and comfortable bed. Pool area is kept well, the bar… more

We had 5 nights here, the staff are helpful and friendly, helped us with our phone connection when we had problems with our Colombian SIM card. The room was comfortable, the A/C is a bit noisy and tends to make everything feel damp, good shower and comfortable bed. Pool area is kept well, the bar staff were friendly. Breakfast is mainly Colombian style, but plenty of choice, we had dinner one evening in the rooftop area, food and wine was ok but maybe a little overpriced for the area.

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“First time in Colombia”

We stayed here for 8 nights, first impressions on arrival at check in with the staff were good with the usual local drink handed to us. We were shown to our room, the room looked like your average hotel room and we thought the curtains were closed to keep the room cool, but after opening them we r… more

We stayed here for 8 nights, first impressions on arrival at check in with the staff were good with the usual local drink handed to us. We were shown to our room, the room looked like your average hotel room and we thought the curtains were closed to keep the room cool, but after opening them we realised there was no view at all, the windows were poor fitting so didn’t keep all the heat out, there was a wall directly in front of the window and the shopping mall below, as soon as the mall opens there is the noise of smoothie machines grinding away below, kids screaming from a play park in the mall and music blaring, thankfully we don’t spend all day in the room. There was the usual notice about fire regulations on the door, except the smoke alarm was missing from our room, with just the base and bare wires left. Several spotlights in the ceiling didn’t work and nor did one of the bedside lights the entire time we were there. The room was kept clean though I’m not sure how often we had the sheets changed, I know this because on a couple of occasions the same marks were on the sheets for a few days. There was often a problem with acquiring clean towels, on a couple of occasions we managed to catch the maid before she finished her rounds and ask for the towels that were missing, one day we didn’t receive any by the evening so had to ask at reception, really not sure of the reason why they’re not replaced when the room is cleaned, the same goes for the complimentary water, most days there wasn’t any, so we gave up and bought some from a local supermarket. Breakfast was ok and the staff were polite, although you have to chase them for coffee refills. We had dinner one evening which was good, but as we were the only people in the restaurant then maybe there was no reason for it not to be. The rooftop pool and the surrounding area is great with an amazing view across Monteria, although a couple of parasols would be useful to shade from the sun. You need to be aware that the hotel rents the rooftop area out for private parties, so on at least 3 days the pool closed early for hotel guests and one day there was a noisy party during the day. Pool towels are scarce, you have to chase for them and most days there we weren’t offered any we no facility to get them yourself. One of the maids knocked on our door one afternoon under the pretext of asking if everything was ok then told us she wouldn’t be there for the rest of our stay, she then just stood there with a smile, so my husband presumed she was waiting for tip, this was after she’d been given a gift earlier in our stay.

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