Authentic Luxury Rooms

“The BEST Hotel Experience!”

Let me start by saying I'd give the Authentic Luxury Hotel 6 stars if I could! First thing I noticed is when I would ask questions, I'd get a quick response via Expedia. And prior to our visit, the staff would ask US questions, i.e., do you need transportation from/to the airport? As soon as we … more

Let me start by saying I'd give the Authentic Luxury Hotel 6 stars if I could! First thing I noticed is when I would ask questions, I'd get a quick response via Expedia. And prior to our visit, the staff would ask US questions, i.e., do you need transportation from/to the airport? As soon as we landed in Split, our driver was there with a sign to alert us who we were looking for. He was extremely friendly and made us feel welcomed to Split. We arrived a bit early and were greeted by Ivana (who was fabulous). She told us we could leave our luggage in the reception area (a small office where breakfast is also served) and that they would put them in our room for us when the rooms are ready. Since Americans are used to a "hotel" where it may be multiple floors in one building, it is different in Croatia. The actual hotel has 2 different buildings - 2 of the rooms we were in were just a few steps away in the same building as the office. It was extremely warm & humid so the air conditioning was very welcome! Breakfast consisted of cheeses, meats, croissants, bread, pastries, boiled egg, coffee and juice which was a perfect start to the day. Since we were boarding a ship the next day, we needed help getting our luggage to the boat and we were assisted by Mario (hope I have your name right!). To walk to your boat with luggage is not unusual and we appreciated his help! When returning from our cruise (which was also fabulous) we stayed again especially since it was so wonderful the first time. Our second room was even better. It was in a different building but again, they put our luggage in our room for us. While it was on the second floor (no elevator - old, charming building that is being renovated), we did not have to lug our luggage up those stairs - they took care of that for us. Our updated room was very nice! And when we left the next day, once again, the driver loaded our luggage up for us and off we went back to the Split airport. I would stay here again! <3

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“Exceptional customer service & support”

My 2 night stay in Split was a little stressful as my luggage was lost at the airport. My wonderful host Ivana at Authentic Luxury rooms was incredibly helpful - she called the airport for me, made great suggestions and checked in with me regularly until the issue was resolved. I was so impressed w… more

My 2 night stay in Split was a little stressful as my luggage was lost at the airport. My wonderful host Ivana at Authentic Luxury rooms was incredibly helpful - she called the airport for me, made great suggestions and checked in with me regularly until the issue was resolved. I was so impressed with her caring and genuine nature. The property is well located in the old town, walking distance near the port, restaurants and beach. The room was spacious, clean, had great air conditioning and very comfortable and secure. Breakfast was plentiful and tasty. I highly recommend this accommodation to others. Thank you Ivana & Mario

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“A great place to stay ”

My wife and I stayed here for 2 nights prior to a cruise. It was very good. The location is excellent, close to the old town, numerous shops, restaurants and the boat harbour. The room was clean and comfortable with a good bed although we found the pillows a little flat. The spa bath was a blessing… more

My wife and I stayed here for 2 nights prior to a cruise. It was very good. The location is excellent, close to the old town, numerous shops, restaurants and the boat harbour. The room was clean and comfortable with a good bed although we found the pillows a little flat. The spa bath was a blessing after a day of sight seeing. Breakfast was a basic European style, extremely fresh and tasty with a good variety of choice. The staff were very helpful and arranged everything that we needed.

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