Maistra Select All Suite Island Hotel Istra

“Helena, Special thank you.”

Such a fantastic location. 10/10 for cleanliness. Room was lovely howler we could not get the air con to go below 23. When we asked a reception we were told this is the minimum it was set to. Whilst we were there my disabled wife became unwell, Helena the restaurant manager went above and beyond in… more

Such a fantastic location. 10/10 for cleanliness. Room was lovely howler we could not get the air con to go below 23. When we asked a reception we were told this is the minimum it was set to. Whilst we were there my disabled wife became unwell, Helena the restaurant manager went above and beyond in catering for her special needs. She deserves a big thank you. However all the staff were exceptional and made every guest feel special. Would love to return again when it is a bit cooler.

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“Ultra immersive experience”

Fabulous location surrounded by the turquoise Adriatic sea amongst majestic cedars scots pines and granite rocks. Swimming was spectacular. The restaurants were great with varied healthy choices and the activities such as stretch classes and aqua aerobics were fun. Nearby Rovinj was a pretty pastel… more

Fabulous location surrounded by the turquoise Adriatic sea amongst majestic cedars scots pines and granite rocks. Swimming was spectacular. The restaurants were great with varied healthy choices and the activities such as stretch classes and aqua aerobics were fun. Nearby Rovinj was a pretty pastel coloured harbour with many dining options and a fascinating history. The free guided walking tour was very interesting. There are many shops selling local art jewellery and clothes. Wr loved every minute!

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“Which Ferry would you like.Rubinum, Rovinj ( Jaws Boat ) or The Electric Ferry ?”

This was our 7th visit to the Hotel Istra.We started our holiday on the wrong foot with our room.Opening the room blind ,we couldn't believe what confronted us on the balcony.It was like the Brazilian rain forest,trees and vegitation came right up to the balcony.Credit to the manager he gave us a … more

This was our 7th visit to the Hotel Istra.We started our holiday on the wrong foot with our room.Opening the room blind ,we couldn't believe what confronted us on the balcony.It was like the Brazilian rain forest,trees and vegitation came right up to the balcony.Credit to the manager he gave us a different room after explaining our loyalty using Maistra for over 10 yrs.We were given a sea view ,we just asked for a view.Well done . We had the usual rush of guest in the restaurant around 6-30pm on our first night but surprisingly after that it became quite civalised and same at breakfast over the 1 week we were there. One thing the management must be more disciplined on is dress code for the evening meal.Around 8pm one night a family of 4 came and sat at the next table ,they had come straight off the beach big pile of sweaty towels on a chair,it was like having your meal in a public laundry.Not good ! The food in the restaurant was very acceptable. Restaurant Suggestion Maistra... When you enter the restaurant Chaos awaits you.To your right on entering is the dry area, bread ,toaster,pastries ect.It's a big bottle neck and same situation for your evening meal.Not a great start to the day or your evening meal. Maistra why not move the Dry area down to the bottom wall area where all those bottles and vegitation are on display.One way in one way out.There's plenty of room in that area to solve the entry bottle neck. Maistra can you solve this mystery.Ferry pick up in the Old Town of Rovinj :- If this is your first visit the Hotel Istra be aware of ferry pick up procedure. Depending who is the capt at the time.Here we are were waiting for the 2.30pm ferry to the Hotel Istra in the Old Town of Rovinj .It arrives ,passengers get off.There are 10 guest/passengers wanting to get on but were refused & told to wait.Rubinum the ferry then goes over to the swimming pool terminal,drops more people off and picks up new guest with cases along with ongoing guest.The ferry then comes back over to the Old Town again then allows us to get onto the ferry,sails over to the Hotel Istra past the swimming pool terminal.Maistra HQ account dept.You need to check how much Diesel The Rubinum ferry is wasting going back & forth .It doesn't make sense or does it ???? Maybe i've got it wrong. At 11.30pm the Rubinum ferry stops operating so be careful,the Katerina Hotel ferry takes over .We call it The Jaws Boat ( Rovinj ) after the film ,takes over,you'll find it gets very very full dropping off at Hotel Katerina & Hotel Istra. Maistra bought an Electric ferry boat a couple of years ago which is twice the size of the Jaws Boat ( Rovinj ) with more seating.But this ferry only operates in the Old Town Marina,why not use it to take back the guest to the Katerina & Hotel Istra in comfort.Maybe the batteries aren't big enough to travel to the Istra and back.

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“Location unbelievably good, food horrendously bad!!! Room service patchy. View incredible.”

Views of the hotel and the ferry service were sublime, food absolutely awful, dining room like a school hall underground and echoes as no soft furnishing. Stunning location, appalling food!!!