Spirito Santo Palazzo Storico

“Great location, very comfortable room and first class service by the staff.”

The location was excellent and room was very good, but the key is the service that was provided by the staff. Andrea and Mauro were the best I have experienced in a very long time and I’ve traveled around the world. Particularly Andrea as I was sick and I needed to get to an ER doctor and she volun… more

The location was excellent and room was very good, but the key is the service that was provided by the staff. Andrea and Mauro were the best I have experienced in a very long time and I’ve traveled around the world. Particularly Andrea as I was sick and I needed to get to an ER doctor and she volunteered to drive us to Pula ( 30 minutes away) on her way home after very long work day, which was outstanding. She represents your property very well in all aspects. FYI, I am 71 years old and still very mobile, but there are stairs that need to be negotiated and it would be difficult with those with mobility issues. Obviously, there’s nothing you can do about it, but I don’t know if there is a way to mention on your website that there is no elevator and some stairs are required.

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“A Wonderful Small Boutique Hotel.”

My wife and I stayed here for two nights. Everything was exceptional stating with our king suite with private elevator. The hotel is very elegant with great service, food and location.

“Stylish hotel in a convenient location”

Stylish small hotel on the edge of the old town, within easy walking distance to the harbour side and all the restaurants and bars. Well designed bedroom to maximise the space. Good breakfast included. Helpful and friendly hotel staff

“Extremely uncomfortable on so many levels”

Oh how much I wanted to love this place! Service was exceptional, breakfast was great, location is right in the old town and it is just what we like-- a small boutique hotel in a historic building. However, it is also one of the most uncomfortable hotels I've ever stayed in. First of all, there a… more

Oh how much I wanted to love this place! Service was exceptional, breakfast was great, location is right in the old town and it is just what we like-- a small boutique hotel in a historic building. However, it is also one of the most uncomfortable hotels I've ever stayed in. First of all, there are a lot of stairs and no elevator, far more than I could have imagined for such a small building. Our room, which was described as the best room and the only one with an ocean view balcony, was up four flights of steep, winding, narrow stairs with an irregular rise. The balcony, unbeknownst to us when booking, is not accessible from the room, but you need to go up another steep narrow set of irregularly spaced stairs into a narrow opening to get to a tiny balcony with a great view. We loved it the first night, but I should have been suspicious when they made us sign a liability waiver related to the balcony. On our first night, I had to twist and turn to get back down the balcony stairs and the drop to the first step was steep. Unfortunately I twisted my knee which put a damper on the rest of the trip. If these stairs were not enough, to get to the breakfast room is yet another set of steep (stone this time) stairs into what was probably a former cellar. If you are driving their private parking is a 15 minute walk, which you just don't feel like if it is raining or you've had a long day. The room itself was uncomfortable. The bed was a platform bed with the hardest mattress I've ever slept on, like a futon mattress but with absolutely no give at all. I literally could not sleep. On top of that it was bulged in the middle so that I was afraid if I tossed and turned I'd fall off the bed in the middle of the night-- if you put an object on the bed it would roll right off. We asked them if they had a mattress topper but they said they didn't and had no solution. Housekeeping did, I believe, turn the mattress over because the next day the bulge was gone and it was flat, but still hard as a rock and I woke up feeling bruised all over. In retrospect I should have asked for extra comforters to sleep on. The chairs in the room by the window overlooking the ocean looked nice but were also so uncomfortable that you couldn't sit in them for long. Unfortunately a classic case of form over function. This is not the place for anyone with even minor mobility issues.

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