Description
Situated on the island of Cayo Guillermo, Hotel Sercotel is a perfect oasis for those seeking sun and relaxation. Is located Beachfront in Cayo Guillermo in a unique paradise in the Caribbean, surrounded by lush gardens and wide open spaces, highlighting its magnificent white sand beaches and shallow waters in an ideal area for kite surfing and approximately 40 km from the Cayo Coco airport. I... more
Noted for its five star accommodation in Cayo Guillermo and its pretty walkway over the water with viewpoint and private shady cabins and beach named after Ernest Hemingway, is the ideal choice for fans of scuba diving, fishing and enjoying the beach and water with special offers for these activities, located in extraordinary pristine surroundings.
Interantional, Italian, Cuban, Creole, Grill
- Shuttle transfer
- Beach transfer
- Entertainment
- Live music
- Entertainment for adults
- Entertainment
- TV lounge
- Pool table
- Dartboard
- Games room
- Shops in hotel
- Aerobics
- Parking
- Parking
- Parking near the hotel
- Secure parking
- Services
- Kids' club
- 24-hour reception
- Kids´ club
- Room service
- Safe
- Iron
- Newspapers
- Car hire
- Foreign currency exchange
- Wake-up call
- Gardens
- Sun terrace
- Terraces
- Tumble dryer
- Coffee machine
- Security service
- Barbecue
- Hair dryer
- Bike rental service
- Medical service
- Kids´ playground
- Play area
- Children’s pool
- Cot
- Towel service
- Serviced office
- Conference centre
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Breakfast room service
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Gym and SPA
- Gym
- Spa
- Wellness area with massage service
- Sauna
- Bars
- Beach bar
- Pool bar
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Means of communication with the center
- Airport transfer
- Smoking
- No smoking allowed anywhere in the hotel
- Wi-Fi
- Pay-per-use Wi-Fi
- Complimentary Wi-Fi
- Swimming pools
- Recreational area
- Children’s pool
- Sunbeds
- Adults-only outdoor pool
- Deposit:
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Very good
Based on 1274 reviews
Location
Noise
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 1274 TripAdvisor reviews
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Sweetlassie
New Minas, Canada
08/05/2024
“Another wonderful vacation at the Starfish”
This was my 18th holiday in Cuba , 9th at this resort and 4th time this year. Needless to say I love this resort and this time my family came with me . I like this resort because of the beach and the layout. It's like a little village instead of a concrete block of rooms and I keep coming back... more
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Tour50508601719
08/05/2024
“Nice hotel to go!!!!👍🏾🫶🏾”
I went to this hotel and we take very good time,,very great place and what about the staff who was so nice and professionnal also cordial. I specialy meet Leo and Joel who make me feel like a part of them for that incroyable week,,,thx a lot folks!!!🫶🏾🤩🫶🏾🤩
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Stacey N
04/05/2024
“It was amazing!!”
Took my children to the starfish cayo coco. It was an amazing experience for our first trip. The ocean is beautiful. 3 stunning pools fun entertainment organized by Leo Frank filled with games, pool shenanigans and dancing. Wonderful shows at night. Very interactive and engaging.
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Valérie C
03/05/2024
“Best kite spot, best staff, best animation team!!!”
I really enjoyed my time in this hotel. The staff and the animation team, especially our new friend Leo Frank, are very nice and are doing all they can to make our stay the most enjoyable. The games near the pool were very entertaining. The beach is the best of the hotels in the area. My husband ... more
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Spencer W
29/04/2024
“What you should know when going to the buffet”
Not much to complain about staff are friendly , you’re definitely not coming for the food . The one thing that I do have an issue with is that , during breakfast lunch dinners , you have all the employees/ grounds workers and staff (in the hundreds) that totally just pack the buffet area and you’... more