Description
This charming hotel enjoys a great setting in Santa Clara. The hotel offers ease of access to the popular Che Guevara Trail, as well as an abundance of historical and cultural attractions in the area. Guests will find themselves in close proximity to a host of exciting entertainment venues, shopping opportunities, dining options and businesses. This delightful hotel welcomes guests with warm hosp… more
- Other
- Air conditioning
- Additional services
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Multilingual staff
- Entertainment
- Shops in hotel
- Parking
- Nearby parking
- Outside parking
- Parking
- Security-controlled parking
- Wi-Fi
- Wi-Fi
- Services
- Car rental
- Conference centre
- Currency exchange
- Garden
- Hair dryer
- Iron
- Luggage storage
- Meeting room
- Porter
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Terrace
- Wake-up call service
- Children
- Kids' pool
- Bars
- Bar
- Coffee shop
- Pool bar
- Snack bar
- Swimming pools
- Adults-only outdoor pool
- Children’s pool
- Gym and SPA
- Massages
- Spa
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Congratulations! You know how to look for deals
Very good
Based on 234 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Villa Clara
Showing 4 featured reviews out of 234 TripAdvisor reviews
E
Estefany M
21/08/2024
“Awesome”
Great service, very friendly and helpful. The rooms are very clean and the variety of the food is pretty good. The pool service has great food and the music is good. The restaurant offers breakfast, lunch and dinner, and offers great variety.
G
Go07417934767
Tiny, Canada
04/09/2024
“Nice”
The hotel is nice, a bit older. New sheets and towels are a must! The restaurant is good. I'm not sure why they don't have basic fruit and vegetables that I see everywhere on the street for sale. Some staff are inefficient. They should be retrained for customer service. The glass doors in the r… more
T
tbonjour
Shandon, United Kingdom
21/05/2022
“Three stars- should be- but isn’t”
Owner/ Manager only appeared to dispute our 2 night stay bill, on checkout. Lack of good daily management all too apparent.. Centrally located, near main square. Small room.Not checked. Shower drain blocked- failed to spot water flowing over the narrow lip, into the bathroom, into the bedroom, int… more
M
murielDublin
Dublin
03/08/2019
“1 NIGHT STAY IN SANTA CLARA”
The hotel was better than we expected. The A/C was good. Very pleasant receptionist.Our room overlooked the street. It was clean but very small. Bathroom also clean. Some toiletries provided. Nice bar/terrace. Evening meal was nice. Wine available at 28/35 CUC per bottle! Breakfast was a c… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 4 reviews
Service: 9
Cleanliness: 9
Room: 8
Facilities: 9
Location: 10
Breakfast: 9
Lunch/Dinner: 8
Quality/Price: 9
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.